Senior Executive - Student Admission

Raffles College of Higher Education Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Group Insurance Coverage

Flexible Working Hours

Medical Outpatient Allowance

Creative Working Environment

Free Vehicle Parking Provided

Job summary

Raffles College of Higher Education Sdn Bhd is seeking a Senior Executive, Student Admission to manage the complete admissions lifecycle for local and international students. You will verify documents, issue acceptance letters, and coordinate with education consultants to ensure smooth enrolment.

You will also handle EMGS visa applications, monitor status, and keep accurate records in Pluto and SharePoint, supporting onboarding and compliance across departments.

Qualifications

• End-to-end student admissions process management.
• Advise on eligibility criteria and entry requirements.
• Maintain accurate records and liaise with EMGS for visa processing.

Responsibilities

• Manage end-to-end student admissions from application to enrolment.
• Verify applications and supporting documents.
• Prepare and issue LoA/offer letters for new enrolments.
• Coordinate with education consultants for enrolments.
• Review applications in Pluto prior to intake closing.
• Maintain up-to-date student records in Pluto and SharePoint.
• Handle international visa applications via EMGS.

Skills

Admissions management

Regulatory compliance

Stakeholder coordination

Tools

Pluto system

Admissions SharePoint

EMGS

KLIA/ Subang Airport processes

Job description

About the role We are seeking a dedicated and organised Senior Executive Student Admission to join Raffles College of Higher Education Sdn Bhd. You will be responsible for managing the end-to-end student admissions process for both local and international students, ensuring that all applications, documentation, enrolment requirements, visa processes, and regulatory requirements are handled accurately and efficiently.

The role works closely with the Sales & Marketing, Student Services, Academic, Finance, and IT teams to ensure a smooth onboarding experience for new students

Key responsibilities

• Manage the end-to-end student admissions process, from application and documentation verification through to enrolment.
• Advise and support the Sales Team on prospective and new students' eligibility criteria and minimum entry requirements.
• Verify the completeness and accuracy of student applications, supporting documents, application fees, and admission fees.
• Prepare and issue Letters of Acceptance (LoA) / offer letters for all new student enrolments.
• Distribute LoA / offer letters to the respective education consultants handling student enrolments.
• Review and approve new student applications in the Pluto system prior to intake closing.
• Ensure all new student information and supporting documents are accurately updated and maintained in the Pluto system.
• Compile and upload new student information and supporting documents to the Admissions SharePoint folder.
• Calculate module exemption fees and review local and international fee structures when required.
• Prepare EPF documentation for students applying for education-related withdrawals.

International Student & Visa Management

• Compile, submit, and manage international student visa applications through Education Malaysia Global Services (EMGS).
• Proactively follow up and liaise with EMGS regarding visa application status and any outstanding requirements.
• Advise international students on medical examination procedures, passport submission, immigration requirements, and other related processes.
• Coordinate international student arrivals at KLIA Terminal 1, KLIA Terminal 2, and Subang Airport, including immigration clearance and transportation arrangements.
• Maintain accurate and up-to-date records of international student visa status.

Reporting, Compliance & Audit

• Ensure all admission processes and documentation comply with institutional policies and applicable regulatory requirements.
• Coordinate and actively participate in audits conducted by relevant regulatory authorities.
• Prepare the Raffles Daily Admission Report, including daily recruitment, enrolment, and payment updates.
• Provide Student Services, Programme Directors, and Programme Coordinators with updated new student lists, English Language Programme (ELP) lists, portfolio lists, and international student visa status prior to the commencement of classes.

Internal Coordination & Student Onboarding

• Coordinate closely with Sales & Marketing, Student Services, Finance, Academic departments, and other relevant teams on matters relating to new student applications and enrolment.
• Assist with the creation of Raffles KL email accounts for new students and coordinate with the IT Department where required.
• Support the smooth onboarding and transition of new students into the College.

Recruitment & College Activities

• Collaborate with the Sales & Marketing Department in supporting student enquiries, registrations, Raffles KL Open Days, workshops, education fairs, convocations, and other recruitment or College activities.
• Provide admissions-related support during recruitment events and student engagement activities as required.
• Perform other related duties and responsibilities as assigned during working hours.

Established in 1994, Raffles College of Higher Education (Kuala Lumpur), also known as Raffles Kuala Lumpur, stands as a distinguished institution within the esteemed Raffles Education network. Proudly registered under the Malaysian Ministry of Higher Education, we are a private college dedicated to providing premier education that prioritises a personalised, boutique, and exclusive hands-on learning experience.

Perks and benefits

• Group Insurance Coverages (GHS, GTL, GADD)
• Flexible Working Hours
• Medical Outpatient Allowance Benefits
• Creative Working Environment
• Free Vehicle Parking Provided