Duties and Responsibilities:
- Ensure effective control and qualification of raw materials and packaging materials from approved suppliers.
- Review and maintain Supplier Quality Agreements and monitor supplier performance.
- Support supplier evaluation and re-evaluation based on risk, quality performance, and regulatory compliance.
2.Artwork Management
- Coordinate artwork revision, review, and approval with relevant stakeholders and vendors.
- Control and maintain approved artwork in the relevant electronic systems to ensure correct implementation.
- Ensure artwork changes are reflected in the latest versions of packaging instructions and that obsolete versions are properly archived.
3.Contract Manufacturing Product Management
- Perform quality reviews of documentation related to contract-manufactured products.
- Ensure timely and compliant release of contract-manufactured finished goods.
- Coordinate with contract manufacturers on quality complaints, investigations, and CAPA closure.
4.Finished Goods Return Management
- Manage the return of finished goods, including evaluation, investigation, and final disposition.
- Maintain proper documentation and traceability of returned goods in accordance with GMP requirements and company procedures.
5.Quality Documentation and Compliance
- Ensure relevant SQM activities and documentation comply with GMP, regulatory requirements, and established company procedures.
- Support quality investigations, deviation management, and CAPA implementation related to suppliers, artwork, contract manufacturing, and returned finished goods.
- Report quality issues, non-conformances, and anomalies to the relevant stakeholders in a timely manner.
6.Continuous Improvement and Audit Support
- Support internal and external audits related to SQM activities.
- Monitor quality performance and identify opportunities for improvement in supplier management, artwork control, contract manufacturing, and finished goods return processes.
- Support the implementation and continual improvement of applicable quality management systems and ISO standards.
- Preferably Degree in Pharmacy, Chemistry, Microbiology, Science or Engineering, with at least five (5) years of working experience in Quality Assurance, Quality Control, or related functions within a manufacturing environment.
- Experience in the management of Quality Assurance Programs for pharmaceutical and prior statistical background will be an added advantage.
- Good knowledge of ISO and PIC/S regulations and cGMP is required.
- Excellent interpersonal and communication skills (speaking and writing in English) and able to work independently.
- Attention to detail, possess planning and organizing skills, judgment skills and decision-making skills.
- Proficient in Microsoft Office applications.