Senior Executive, Product Management

redONE Mobile; Selangor; On-site; MYR 90,000 - 140,000; Full time

Job summary

redONE Mobile is seeking a Senior Executive, Product Management to join its product team and help shape mobile products, campaigns, and customer experiences that drive real business impact.

In this role you will manage product initiatives from planning to execution, including product enhancement, market analysis, campaign support, and collaboration with cross-functional teams to deliver competitive, customer-focused solutions.

Qualifications

• Minimum Diploma or Bachelor’s Degree in Business Administration, Marketing, Telecommunications, Business Management, Commerce, or related field.
• Minimum 2 years of working experience in Product Management, Product Development, Marketing, Telecommunications, or related commercial functions.
• Experience in the telecommunications industry will be an added advantage.
• Strong analytical skills with the ability to interpret market trends, customer insights, and business data.
• Good understanding of product lifecycle management, pricing strategies, and campaign execution.
• Experience in coordinating cross-functional projects and managing multiple stakeholders.
• Familiarity with product testing, User Acceptance Testing (UAT), and product implementation processes.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving skills with the ability to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.
• Detail-oriented, organized, proactive, and a strong team player.

Responsibilities

• Plan, coordinate, and execute Below-the-Line (BTL) marketing campaigns, promotional activities, and digital marketing initiatives.
• Gather customer insights and market feedback from Sales teams and channel partners across regions to improve product offerings.
• Analyze subscriber data and market trends to support customer acquisition, retention, and revenue growth.
• Monitor competitor activities, pricing strategies, product offerings, and market developments to identify new opportunities.
• Support product testing, troubleshoot issues, and collaborate with cross-functional teams to implement effective solutions and drive continuous improvements.
• Develop communication templates and promotional content.
• Collaborate with internal stakeholders and external vendors to ensure timely execution of marketing initiatives and resolve operational issues.
• Support User Acceptance Testing (UAT), validate requirements, and identify defects prior to product launch.

Skills

Analytical skills

Communication

Teamwork

Attention to detail

Education

Diploma or Bachelor's degree in Business Administration, Marketing, Telecommunications, Business Management, Commerce, or related field

Tools

Excel

PowerPoint

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Be part of redONE Mobile’s product team and play a key role in shaping mobile products, campaigns, and customer experiences that create real business impact.

As a Senior Executive, Product Management, you will manage product initiatives from planning to execution, including product enhancement, market analysis, campaign support, and collaboration with cross-functional teams to deliver competitive and customer-focused solutions.

Job Description

Be part of redONE Mobile’s product team and play a key role in shaping mobile products, campaigns, and customer experiences that create real business impact.

As a Senior Executive, Product Management, you will manage product initiatives from planning to execution, including product enhancement, market analysis, campaign support, and collaboration with cross-functional teams to deliver competitive and customer-focused solutions.

Key Accountabilities

Product Support & Operations

• Manage and support mobile product portfolios, promotional campaigns, and product lifecycle activities.

• Coordinate product setup, testing, implementation, pricing updates, and campaign configurations.

• Ensure smooth product operations and timely execution of product enhancements.

Market & Competitor Analysis

• Conduct market research, competitor benchmarking, and customer trend analysis.

• Monitor product and campaign performance to identify business opportunities and improve product competitiveness.

• Generate insights and recommendations to support product development strategies.

Cross-Functional Coordination

• Work closely with internal teams including IT, Billing, Sales, Customer Service, Digital, and Marketing to deliver successful product initiatives.

• Coordinate with external vendors and business partners when required.

• Ensure product launch readiness and operational alignment across stakeholders.

Reporting & Documentation

• Prepare weekly and monthly product performance reports.

• Develop product documentation including product briefs, FAQs, presentations, and internal communication materials.

• Maintain accurate product records, tracking logs, and documentation.

Campaign & Go-To-Market (GTM) Support

• Support product launches, promotional campaigns, and marketing initiatives.

• Assist in sales enablement activities to ensure successful campaign execution.

• Monitor customer feedback and post-launch performance to drive continuous improvement.

Job Responsibilities

• Plan, coordinate, and execute Below-the-Line (BTL) marketing campaigns, promotional activities, and digital marketing initiatives.

• Gather customer insights and market feedback from Sales teams and channel partners across regions to improve product offerings.

• Analyze subscriber data and market trends to support customer acquisition, retention, and revenue growth.

• Monitor competitor activities, pricing strategies, product offerings, and market developments to identify new opportunities.

• Support product testing, troubleshoot issues, and collaborate with cross-functional teams to implement effective solutions and drive continuous improvements.

• Develop communication templates and promotional content.

• Collaborate with internal stakeholders and external vendors to ensure timely execution of marketing initiatives and resolve operational issues.

• Support User Acceptance Testing (UAT), validate requirements, and identify defects prior to product launch.

Job Requirements

• Minimum Diploma or Bachelor’s Degree in Business Administration, Marketing, Telecommunications, Business Management, Commerce, or related field.
• Minimum 2 years of working experience in Product Management, Product Development, Marketing, Telecommunications, or related commercial functions.
• Experience in the telecommunications industry will be an added advantage.
• Strong analytical skills with the ability to interpret market trends, customer insights, and business data.
• Good understanding of product lifecycle management, pricing strategies, and campaign execution.
• Experience in coordinating cross-functional projects and managing multiple stakeholders.
• Familiarity with product testing, User Acceptance Testing (UAT), and product implementation processes.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving skills with the ability to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.
• Detail-oriented, organized, proactive, and a strong team player.