Senior Executive, Industrial Relations & Governance

Perbadanan Nasional Berhad; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

Perbadanan Nasional Berhad (Pernas) seeks a Senior Executive, Industrial Relations & Governance to lead the IR/ER function and align industrial relations strategies with corporate objectives. You will advise senior management on performance management, disciplinary actions, and dispute resolution.

You will also drive data-driven IR strategies, manage union relations where applicable, and ensure compliance with Malaysian labor laws while developing policies and engaging stakeholders across the

Qualifications

• Bachelor's degree in Human Resources, Industrial Relations, Law, or a related field. A Master's degree or professional certification (e.g., SHRM-SCP, SPHR) is an advantage.
• Minimum of 5-7 years of progressive experience in industrial relations, employee relations, or a related HR field, with demonstrated experience in a leadership or supervisory role.
• In-depth knowledge of local and national labor laws, employment regulations, and HR best practices (specific knowledge of Malaysian labor laws if in Malaysia).
• Exceptional conflict resolution, mediation, and negotiation skills. Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Excellent written and verbal communication skills, with the ability to handle sensitive information discreetly and professionally.
• Ability to build and maintain positive relationships with diverse stakeholders, including employees, management, and union representatives.
• Strong leadership skills and the ability to work independently and manage multiple priorities simultaneously.
• Proficiency in HRIS and Microsoft Office Suite.

Responsibilities

• Provide leadership and guidance to the IR/ER section, overseeing daily activities and managing team performance.
• Develop and implement comprehensive industrial and employee relations strategies that align with the organization's goals and objectives.
• Serve as a trusted advisor and subject matter expert to department heads and senior management on all IR/ER matters, including performance management, disciplinary actions, and conflict resolution.
• Analyze IR/ER data and trends to identify potential issues and develop proactive strategies to address them, ensuring a positive work culture.
• Manage relationships with labor unions (if applicable), including participation in collective bargaining negotiations and the administration of collective bargaining agreements.
• Act as the primary liaison with external government and labor authorities (e.g., the local Labour Office, Industrial Court) to ensure compliance and resolve disputes.
• Manage industrial disputes, work stoppages, and other forms of industrial action, taking steps to prevent or mitigate their impact.
• Ensure the company's IR practices are fully compliant with current labor laws (e.g., Employment Act, Industrial Relations Act, Trade Unions Act)
• Oversee the handling of all employee grievances, complaints, and disputes, ensuring fair, impartial, and timely resolutions.
• Lead and conduct thorough, confidential investigations into employee misconduct, policy violations, and harassment or discrimination allegations.
• Manage the internal disciplinary process, including drafting and issuing official letters (e.g., show-cause, warning, termination letters) and organizing domestic inquiries.
• Develop, update, and enforce company policies, procedures, and employee handbooks in line with legal requirements and best practices.
• Collaborate with the HR team to develop and implement employee engagement initiatives and training programs on effective employee relations practices and legal compliance.

Education

Bachelor's degree in Human Resources, Industrial Relations, Law, or a related field

Tools

HRIS

Job description

Senior Executive, Industrial Relations & Governance

Provide leadership and guidance to the IR/ER section, overseeing daily activities and managing team performance.

Develop and implement comprehensive industrial and employee relations strategies that align with the organization's goals and objectives.

Serve as a trusted advisor and subject matter expert to department heads and senior management on all IR/ER matters, including performance management, disciplinary actions, and conflict resolution.

Analyze IR/ER data and trends to identify potential issues and develop proactive strategies to address them, ensuring a positive work culture.

Industrial Relations (IR) Management

Manage relationships with labor unions (if applicable), including participation in collective bargaining negotiations and the administration of collective bargaining agreements.

Act as the primary liaison with external government and labor authorities (e.g., the local Labour Office, Industrial Court) to ensure compliance and resolve disputes.

Manage industrial disputes, work stoppages, and other forms of industrial action, taking steps to prevent or mitigate their impact.

Ensure the company's IR practices are fully compliant with current labor laws (e.g., Employment Act, Industrial Relations Act, Trade Unions Act)

Oversee the handling of all employee grievances, complaints, and disputes, ensuring fair, impartial, and timely resolutions.

Lead and conduct thorough, confidential investigations into employee misconduct, policy violations, and harassment or discrimination allegations.

Manage the internal disciplinary process, including drafting and issuing official letters (e.g., show-cause, warning, termination letters) and organizing domestic inquiries.

Develop, update, and enforce company policies, procedures, and employee handbooks in line with legal requirements and best practices.

Collaborate with the HR team to develop and implement employee engagement initiatives and training programs on effective employee relations practices and legal compliance.

REQUIREMENTS

Bachelor's degree in Human Resources, Industrial Relations, Law, or a related field. A Master's degree or professional certification (e.g., SHRM-SCP, SPHR) is an advantage.

Minimum of 5-7 years of progressive experience in industrial relations, employee relations, or a related HR field, with demonstrated experience in a leadership or supervisory role.

In-depth knowledge of local and national labor laws, employment regulations, and HR best practices (specific knowledge of Malaysian labor laws if in Malaysia).

Exceptional conflict resolution, mediation, and negotiation skills. Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.

Excellent written and verbal communication skills, with the ability to handle sensitive information discreetly and professionally.

Ability to build and maintain positive relationships with diverse stakeholders, including employees, management, and union representatives.

Strong leadership skills and the ability to work independently and manage multiple priorities simultaneously.

Proficiency in HRIS and Microsoft Office Suite.

Perbadanan Nasional Berhad (Pernas) is an agency owned by the Ministry of Finance Incorporated (MOF Inc.) with the mandate to lead the development of Malaysia’s franchise industry.

Pernas is given the mandate by the government to develop the franchise industry while increasing the number of franchise entrepreneurs through its expertise in providing quality service and products. Pernas also provides guidance and special schemes for franchisors and franchisees and welcomes franchise partners to Malaysia. Pernas Investment Division plays an important role to ensure Pernas' financial sustainability in the long term.

Based at the Menara Pernas, Bangsar South City, Pernas also has five corridor offices which are the Pernas Eastern Regional Office, Pernas Northern Regional Office, Pernas Southern Regional Office, Pernas Sabah Regional Office, and Pernas Sarawak Regional Office which are ready to carry out their duty in producing more franchisors and franchisees of international level.

PERBADANAN NASIONAL BERHAD, is the lead agency entrusted by the government to promote the development of franchise industry in the country. In line with our future plans, we invite highly dedicated and motivated individuals to fill the following position.

Perbadanan Nasional Berhad (Pernas) is an agency owned by the Ministry of Finance Incorporated (MOF Inc.) with the mandate to lead the development of Malaysia’s franchise industry.

Pernas is given the mandate by the government to develop the franchise industry while increasing the number of franchise entrepreneurs through its expertise in providing quality service and products. Pernas also provides guidance and special schemes for franchisors and franchisees and welcomes franchise partners to Malaysia. Pernas Investment Division plays an important role to ensure Pernas' financial sustainability in the long term.

Based at the Menara Pernas, Bangsar South City, Pernas also has five corridor offices which are the Pernas Eastern Regional Office, Pernas Northern Regional Office, Pernas Southern Regional Office, Pernas Sabah Regional Office, and Pernas Sarawak Regional Office which are ready to carry out their duty in producing more franchisors and franchisees of international level.

PERBADANAN NASIONAL BERHAD, is the lead agency entrusted by the government to promote the development of franchise industry in the country. In line with our future plans, we invite highly dedicated and motivated individuals to fill the following position.

Perbadanan Nasional Berhad (Pernas) is an agency owned by the Ministry of Finance Incorporated (MOF Inc.) with the mandate to lead the development of Malaysia’s franchise industry.

Pernas is given the mandate by the government to develop the franchise industry while increasing the number of franchise entrepreneurs through its expertise in providing quality service and products. Pernas also provides guidance and special schemes for franchisors and franchisees and welcomes franchise partners to Malaysia. Pernas Investment Division plays an important role to ensure Pernas' financial sustainability in the long term.

Based at the Menara Pernas, Bangsar South City, Pernas also has five corridor offices which are the Pernas Eastern Regional Office, Pernas Northern Regional Office, Pernas Southern Regional Office, Pernas Sabah Regional Office, and Pernas Sarawak Regional Office which are ready to carry out their duty in producing more franchisors and franchisees of international level.

PERBADANAN NASIONAL BERHAD, is the lead agency entrusted by the government to promote the development of franchise industry in the country. In line with our future plans, we invite highly dedicated and motivated individuals to fill the following position.