Senior Digital Workplace Engineer

GXBank; Petaling Jaya; Remote; MYR 120,000 - 180,000; Full time

Job summary

GXS Bank is seeking a Senior Digital Workplace Engineer to lead cloud-native directory services, IAM, and endpoint management across Windows, macOS, and mobile devices. The role focuses on zero-trust networking, SaaS/DAAS governance, and secure access for a SaaS-based enterprise environment.

You will design and implement platform integrations (SSO/SAML/OIDC/OAuth/LDAP), automate provisioning with PowerShell/Python, and mentor junior staff while collaborating with multiple IT and business teams

Qualifications

• 3–5+ years hands-on IT systems engineering or enterprise SaaS support.
• Cloud-first environment with no on-prem Active Directory.
• Experience with SSO, SAML, OIDC, OAuth, LDAP integrations.
• Proven endpoint management for Windows, macOS, and mobile devices.

Responsibilities

• Administer cloud-native directory service and IAM; manage SSO/SAML/OIDC/OAuth/LDAP integrations.
• Oversee Windows/macOS/mobile device provisioning, patching, and software deployment.
• Develop automation scripts (PowerShell, Bash, Python) to improve provisioning and deployment.
• Contribute to zero-trust network design and secure remote access strategies.
• Manage SaaS/DAAS applications, onboarding, upgrades, and cybersecurity governance.
• Document processes and operations; mentor junior engineers and collaborate with cross-functional teams.

Skills

IT systems engineering

Cloud-first

Endpoint administration

Zero Trust access

PowerShell/Python scripting

Identity integrations

Monitoring observability

Cross-functional collaboration

Analytical thinking

Communication skills

Job description

## Senior Digital Workplace EngineerApply: Petaling Jaya (First Avenue): Full time: Posted Yesterday: R-2026-10-101978**Job Summary**We are seeking an experienced Senior Digital Workplace Engineer to join our IT department.In this role, you will lead the administration, security, and optimization of our cloud-first IT ecosystem. Our environment is SaaS-based with a cloud-native directory infrastructure (no on-premises Active Directory). You will be responsible for end-to-end device management across multiple platforms, identity & access integration, zero trust networking, and enterprise productivity platforms. **Responsibilities****Cloud Directory & Identity Access Management (IAM)**● Administer and maintain our cloud-native directory service (serving as our primary identity provider in a non-Active Directory environment).● Lead platform and application integrations using SSO, SAML, OIDC, OAuth, and LDAP to enable seamless, secure access across 3rd-party SaaS applications. **Endpoint Management & Device Strategy**● Administer Windows, macOS, and mobile endpoints, taking end-to-end ownership of device provisioning, patching, OS upgrades, software deployment, and policy enforcement.● Develop and maintain automation scripts and tooling (e.g., PowerShell, Bash, Python) to improve endpoint provisioning, software deployment, and overall operational efficiency.**Zero Trust & Modern Network Access**● Collaborate with security and infrastructure teams to design, implement, and maintain a Zero Trust Network Access (ZTNA) solution to secure remote access and endpoint connections.**Productivity Suites & SaaS Ecosystem**● Manage enterprise SaaS and DaaS applications, ensuring optimal configuration, user management, and operational support.● Execute full lifecycle system administration, taking ownership of application onboarding, upgrades, and system consolidations while maintaining clear project timelines, quality standards, and proactive stakeholder communication.**Stakeholder Collaboration & Governance**● Collaborate closely with cross-functional teams and other business departments to align digital workplace solutions with organizational needs, and escalate critical technical issues effectively to the Digital Workplace Manager.● Apply ITIL-aligned operational practices for incident, problem, and changemanagement to guarantee high platform reliability and service continuity.● Maintain accurate process, configuration, and operational documentation in strict compliance with enterprise change management procedures.● Mentor and coach junior engineers, providing guidance, knowledge sharing, andstructured support for their technical development.● Recommend and implement best practices for platform performance, endpointmanagement, and operational processes to continuously drive team growth, platform modernization, and efficiency. **Requirements****Technical Skills**● Experience: 3–5+ years of hands-on experience in IT systems engineering, modern endpoint administration, or enterprise SaaS application support.● Cloud Infrastructure: Strong hands-on experience working in a modern, cloud-first environment with no reliance on traditional Active Directory.● Directory & Federation: Experience with platform integrations and APIs, including Cloud Directory Platforms, SSO, SAML 2.0, OIDC, OAuth, and LDAP.● Endpoint Administration: Demonstrated expertise managing Windows, macOS, and Mobile devices (including provisioning, patching, software deployment, and upgrades).● Networking & Security: Practical knowledge or experience implementing Zero Trust Network Access (ZTNA) models and secure remote access strategies.● Scripting & Automation: Proficiency in scripting and automation (PowerShell, Python, or similar) to improve platform and endpoint operations.● Monitoring & Observability: Knowledge of systems monitoring, logging, andobservability practices. **Soft Skills & Professional Attributes**● Cross-Functional Collaboration: Strong interpersonal skills with a proven track record of working effectively across various departments and cross-functional teams in a fast-paced enterprise environment.● Analytical & Problem-Solving: Exceptional analytical thinking, troubleshooting, and problem-solving skills under complex operational conditions.● Communication & Mentorship: Excellent verbal and written communication skills for documentation, stakeholder management, and mentoring/coaching junior team members.● Continuous Growth & Initiative: A strong desire to learn new technologies, champion platform modernization initiatives, and proactively contribute to team growth and overall operational efficiency.