Senior Digital Finance Functional Expert

TDCX; Kuala Lumpur; Sur place; MYR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Attractive remuneration

Comprehensive medical coverage

World-class workspaces

Flexible working arrangements

Mentoring and learning programs

Résumé du poste

TDCX is seeking a Dynamics 365 ERP consultant to lead global finance and SCM implementations from our Kuala Lumpur office. You will conduct requirements gathering, map to TO-BE processes, and drive successful system configuration and rollout.

The role requires strong English communication, analytical thinking, and a proactive, fast-paced mindset. Join a global award-winning BPO provider and contribute to transformative digital CX solutions.

Qualifications

• At least Diploma/degree in Computer Science, Accounting, Finance or related field
• 4+ years of experience in ERP consulting and global D365 implementation preferred for F&O and SCM
• Experience with ERP implementations and finance processes is a plus
• Strong English communication and stakeholder interaction skills
• Ability to work in a fast-paced, high-growth environment with initiative and work ethic

Responsabilités

• Conduct discovery workshops, business requirement study and TO-BE process mapping
• Configure and implement Dynamics 365 suite within the Finance landscape to support global rollout
• Lead SIT and UAT testing for the implementation
• Provide ongoing support, perform root cause analysis and resolve issues
• Deliver training and roadmaps to maximize system adoption and functionality
• Identify opportunities for improvement and innovations within Finance
• Ensure system security, compliance and access management
• Carry out additional duties as assigned to support QMS improvements

Connaissances

Fluent English

Interpersonal skills

Presentation skills

Analytical skills

Adaptability

Formation

Diploma or degree in Computer Science/Accounting/Finance

Outils

Dynamics 365

Description du poste

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Subject matter experts to conduct discovery workshops, business requirement study and review, mapping TO-BE Process and gap analysis.
• Implementing and configuring Dynamics 365 suite and auxiliary system within Finance digital landscape to ensure successful completion of global roll out.
• Conduct SIT and UAT during the implementation.
• Provide on-going support, conduct root cause analysis and manage application issues
• Conduct training and roadmap to ensure users maximize system functionality and adoption.
• Identify opportunities for improvement and innovation within Finance.
• Ensure system security, compliance and proper access management.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master’s Degree in Computer Science, Accounting, Finance or related field.
• Preferable with 4 years of working experience in the related field such as functional ERP consulting & global implementation experience on D365 for F&O and SCM is preferredfor this position.
• Similar ERP implementation experience will be considered.
• Extensive knowledge of Finance business processes and ERP implementation; finance or accounting background is a plus.
• Fluent in written and spoken English, with strong interpersonal and presentation skills for effective interaction with senior management and stakeholders.
• Ability to work in a fast-paced, high-growth environment with strong analytical skills, initiative, and work ethic.
• Excellent communication skills in English and the language of the supported market.

Who is TDCX?

Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.

TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX's expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region's growth potential.

TDCX's commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment.

TDCX employs more than 18,700 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com