Senior DevOps Lead for Telco Platform & CI/CD

Devopsroles; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

StarHub seeks a Lead DevOps Engineer to own end-to-end DevOps strategy, platform reliability, and release governance for mission-critical telco platforms. You will design and evolve CI/CD pipelines, Kubernetes platform architecture, cloud infrastructure, observability, and production operations across charging, billing, and network activation.

This role requires strong knowledge of telco flows and cross-functional collaboration with engineering, operations, product, vendor, and business teams to

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Telecommunications, or a related field.
• 6+ years of hands-on experience across DevOps, SRE, platform engineering, software engineering, or telco operations, with at least 2-3 years in senior/leadership role.
• Strong understanding of end-to-end telco flows across CRM, order management, charging, billing, mediation, and network systems.
• Hands-on experience supporting production incidents, charging mismatches, reconciliation issues, revenue assurance investigations, SLA breaches, and high-severity escalations.
• Strong proficiency in Java and Spring Boot, with hands-on experience supporting microservices-based architectures.

Responsibilities

• Drive DevOps strategy and operating model for CRM/OM, charging-adjacent platforms, and complex production issues.
• Oversee telco customer journeys across CRM, order orchestration, charging, billing, mediation, and network activation flows.
• Lead design reviews and readiness for flow design, service activation, modification, suspension, restoration, termination, and charging-triggered workflows.
• Architect and govern end-to-end CI/CD pipelines using Jenkins, Pipeline-as-Code, GitLab CI, and GitOps (Argo CD/Flux).
• Operate multi-cluster Kubernetes platforms (EKS/OpenShift), networking, RBAC, scaling, and platform governance.
• Manage AWS cloud infrastructure and IaC with Terraform/CloudFormation; ensure security and resilience.
• Apply SRE practices with SLOs/SLIs, incident management, RCA, and problem management.
• Establish observability with Splunk, Prometheus, Grafana, CloudWatch, ELK; implement dashboards and alerts.
• Drive automation for operations, incident response, reconciliation, release validation, and platform maintenance.
• Contribute to code reviews, runbooks, documentation, and knowledge sharing; mentor engineers.

Skills

DevOps

SRE

Kubernetes

Java

Spring Boot

CI/CD

GitOps

Terraform

AWS

Python

Shell scripting

Education

Bachelor's degree in Computer Science or related field

Tools

Jenkins

GitLab CI

Argo CD

Flux

EKS

OpenShift

Terraform

CloudFormation

Splunk

Grafana

Prometheus

CloudWatch

ELK

Job description

StarHub seeks a Lead DevOps Engineer to own end-to-end DevOps strategy, platform reliability, and release governance for mission-critical telco platforms. You will design and evolve CI/CD pipelines, Kubernetes platform architecture, cloud infrastructure, observability, and production operations across charging, billing, and network activation.

This role requires strong knowledge of telco flows and cross-functional collaboration with engineering, operations, product, vendor, and business teams to