SENIOR CUSTOMER ASSISTANT @ SS15 2

Watsons Malaysia; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail pharmacy in Malaysia is seeking enthusiastic individuals who excel in customer service and maintain high standards of professionalism. Responsibilities include ensuring the efficient organization of the store, handling cashier duties, and promoting loyalty programs. Candidates should possess at least a PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and have a pleasant personality. Experience in the health or retail pharmacy industry is a plus. Applicants must be Malaysian citizens and able to work flexible hours.

Qualifications

• Minimum education level of PMR/PT3/SKM is required.
• Fluent in Bahasa Melayu and English.
• Pleasant personality with strong communication skills.

Responsibilities

• Provide high standard of friendly, professional customer service.
• Ensure efficient organization and operation of the shop.
• Maintain sufficient stock levels at all times.

Skills

Friendly customer service

Communication skills

Interpersonal skills

Adaptability

Education

PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.