SENIOR CUSTOMER ASSISTANT @ INTERMARK MALL

Watsons Malaysia; Malaysia; On-site; Full time

Job summary

A retail pharmacy is seeking a Customer Service Associate in Malaysia to provide a high standard of friendly and professional service. Responsibilities include maintaining shop organization, ensuring stock levels, and assisting as a cashier while promoting the VIP Member Card. The ideal candidate should possess strong communication and interpersonal skills, a pleasant personality, and must be adaptable to work shifts and weekends. Experience in the health or retail pharmacy industry is an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain sufficient stock level at all times.
• Being a cashier and promote expertise in the VIP Member Card.

Skills

Customer service skills

Friendly demeanor

Communication skills

Interpersonal skills

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.