SENIOR CUSTOMER ASSISTANT - PLAZA ARKADIA

Watsons Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 28,000; Full time

Job summary

Watsons Malaysia in Kuala Lumpur invites applications for a cashier role focusing on friendly customer service, smooth shop operation, and maintaining stock levels. This position emphasizes accurate checkout handling and promoting the Watsons VIP Member Card.

Ideal candidates will have PMR/PT3/SKM, be Malaysian citizens, and be able to work shifts including weekends and public holidays; Bahasa Malaysia and English are required; health/retail pharmacy experience is a plus.

Qualifications

• Minimum PMR/PT3/SKM required.
• Applicants must be Malaysian citizens.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy industry is an added advantage.

Responsibilities

• Provide friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain sufficient stock levels at all times.
• Serve as cashier and promote Watsons VIP Member Card.

Skills

Communication skills

Cashier experience

Customer service

Interpersonal skills

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.