SENIOR CUSTOMER ASSISTANT - I-CITY SHAH ALAM

AS Watson Group; Selangor; On-site; MYR 22,000 - 33,000; Full time

Job summary

AS Watson Group in Malaysia seeks a friendly, energetic shop associate to deliver excellent customer service, manage busy counters, maintain stock levels, and promote the Watsons VIP Member Card.

The role requires Bahasa Melayu and English, minimum PMR/PT3/SKM, strong communication and interpersonal skills, and availability to work shifts including weekends and public holidays. Experience in health/retail pharmacy is a plus.

Qualifications

• Minimum PMR/PT3/SKM or equivalent.
• Must be able to communicate effectively in Malay and English.
• Pleasant personality with strong drive and good communication skills.
• Able to work well with others and be adaptable.

Responsibilities

• Provide friendly, professional customer service at all times.
• Efficiently organize and operate the shop to ensure smooth daily activities.
• Maintain adequate stock levels to avoid shortages.
• Serve as cashier and promote the Watsons VIP Member Card.

Skills

Customer service

Communication

Bahasa Melayu

English

Education

PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.