SENIOR CUSTOMER ASSISTANT. [2226 ATRIA MALL]

Watsons Malaysia; Selangor; On-site; MYR 26,000 - 36,000; Full time

Job summary

Watsons Malaysia is seeking a Senior Customer Assistant to join our team at ATRIA Mall in Selangor. You will deliver professional customer service, assist in maintaining stock levels and support store operations to meet targets.

This role requires good communication, a polite demeanor, and the ability to work retail hours including weekends. Previous experience in a similar customer-facing position is preferred, with cashier duties and promoting Watson’s VIP programs among the key

Qualifications

• Provide professional service to customers.
• Strong communication and interpersonal skills.
• Flexible to retail hours including weekends and public holidays.

Responsibilities

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Skills

Customer service

Communication

Education

Diploma / Certificate / Secondary

PMR/PT3/SPM/STPM/A Level/Pre-U

Job description

SENIOR CUSTOMER ASSISTANT. [2226 ATRIA MALL]

Selangor, Malaysia

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Responsibilities:

• To provide professional service to customers.


• To coordinates sufficient stock levels.


• To ensure of correct selling techniques to do sales and achieves target.


• To perform cashier functions & promote Watson’s VIP Member Cards.


• To maintains procedures and methods according to Operations Standards.


• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.


• Candidate must possess at least a PMR/PT3/SPM /STPM/\"A\" Level/Pre-U, Professional Certificate in any field.


• Good interpersonal & follow-up skill, adaptable and result oriented.


• Able to work retail hours (includes weekends and public holidays).

About Us

Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.

Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.

Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.

*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.

Job Info

• Job Identification 5805


• Job Category Sales Operations


• Posting Date 04/06/2026, 09:49 AM


• Locations C-05 & C-06, CONCOURSE,, PETALING JAYA, Selangor, 47400, MY


• Degree Level Diploma / Certificate / Secondary


• Job Schedule Full time


• Job Type Permanent

Disclaimer: We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.