BEAUTY EXPERT (WATSONS KIP MALL BANGI)

Watsons Malaysia; Selangor; On-site; MYR 22,320 - 39,060; Full time

Job summary

A leading health and beauty retailer in Malaysia seeks a full-time customer service representative to enhance customer experience and manage stock efficiently. Responsibilities include providing skincare advice, executing promotions, and maintaining store standards. Applicants should have a diploma in beauty or makeup, excellent communication skills, and preferably some promoter experience. The role requires adaptability and the ability to work shifts, including weekends and public holidays.

Qualifications

• Excellent communication skills with a pleasant personality.
• Ability to work shifts, weekends, and public holidays.
• Preferably with promoter experience.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Support store overall replenishment and housekeeping.
• Provide skincare advice to customers.
• Responsible for stock replenishment and promotion execution.

Skills

Customer service

Communication skills

Interpersonal skills

Sales skills

Education

SPM/Diploma/Certificate in beauty/makeup course

Job description

• Instil a high standard of friendly, professional customer service.
• Supporting store overall replenishment & housekeeping.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.
• Provide skincare advise to customers.
• Provide customer service and achieve sales goals.
• Responsible for stock replenishment and promotion execution.
• Actively involved in roadshows/corporate events.

Education & Experience:

• SPM/Diploma/Certificate in beauty/makeup course will be an added advantage.
• Required language(s): Bahasa Melayu, and English.
• Pleasant personality with a strong drive and excellent in communication skills.
• Good interpersonal & follow-up skills, adaptable and result-oriented.
• Possess outgoing personality, positive and high energy level.
• Applicants must be Malaysian citizens.
• Able to work shifts, weekends and public holidays.
• Preferably with promoter experience.

About Us

Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.

Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.

Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.

*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.

Job Info

• Job Identification 5266
• Job Category Sales Operations
• Posting Date 02/24/2026, 04:24 AM
• Locations LOT G-17B & G-17C GROUND FLOOR BANGI UTAMA SHOPPING COMPLEX, BANDAR BARU BANGI, Selangor, 43650, MY
• Degree Level Diploma / Certificate / Secondary
• Job Schedule Full time
• Job Type Permanent

Disclaimer: We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.