Senior Commercial Planner

ZALORA Malaysia; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

ZALORA Malaysia, a leading online fashion destination, is seeking a Demand/Inventory Planner in Kuala Lumpur. You will own end-to-end inventory planning, forecast accuracy, and stock optimization, while partnering with Category Managers on assortment and promotions.

This role requires a data-driven mindset and comfort with fast-paced ecommerce dynamics. Ideal candidates have 2+ years in planning/FP&A, strong Excel skills, and an interest in ecommerce and fashion retail.

Qualifications

• Bachelor's degree in Economics, Business, Mathematics or equivalent.
• At least 2 years' work experience in planning/analysis (commercial or FP&A).
• Excellent MS Excel skills; Tableau is a plus.
• Strong communication and project management skills.
• Attention to detail; ability to work independently and in a team.
• Willingness to work in a multicultural environment.
• Interest in e-commerce and fashion retail industries.

Responsibilities

• Develop and execute annual, seasonal, and monthly plans aligned with business and financial objectives.
• Own end-to-end inventory planning including forecasting, OTB, replenishment planning, and stock optimization.
• Monitor and analyze KPIs such as GMV, NMV, gross margin, sell-through, and stock metrics.
• Conduct weekly trading reviews with actionable recommendations to maximize sales and profitability.
• Partner with Category Managers on assortment strategies based on demand, trends, pricing, promotions.
• Optimize inventory productivity via allocation, replenishment, markdown, liquidation; minimize excess/aged inventory.
• Drive forecast accuracy using historical performance, market insights, seasonality, customer trends.
• Prepare business performance reports and present insights to senior stakeholders.
• Identify opportunities to improve planning processes, reporting automation, and analytics.
• Mentor junior planners; promote best planning practices.
• Collaborate cross-functionally to ensure seamless execution of commercial plans.

Skills

Forecasting

Analytics

Communication

Project management

Independent work

Team collaboration

E-commerce knowledge

Fashion retail

Education

Bachelor's degree in Economics, Business, Mathematics or equivalent

Tools

MS Excel

Tableau

Job description

• Develop and execute annual, seasonal, and monthly plans aligned with business and financial objectives.
  
• Own end-to-end inventory planning, including forecasting, Open-to-Buy (OTB) management, replenishment planning, and stock optimization.
  
• Monitor and analyze key commercial KPIs such as GMV, NMV, gross margin, sell-through, inventory ageing, weeks of cover, stock cover, and markdown performance.
  
• Conduct weekly trading reviews to identify risks and opportunities, providing actionable recommendations to maximize sales and profitability.
  
• Partner with Category Managers to develop assortment strategies based on customer demand, market trends, pricing, and promotional activities.
  
• Optimize inventory productivity through allocation, replenishment, markdown, and liquidation strategies while minimizing excess and aged inventory.
  
• Drive forecast accuracy by leveraging historical performance, market insights, seasonality, and customer trends.
  
• Conduct demand planning discussions and provide inventory recommendations for new launches, campaigns, and peak trading periods.
  
• Prepare business performance reports and present insights to senior stakeholders, translating data into clear commercial actions.
  
• Identify opportunities to improve planning processes, reporting automation, and analytical capabilities.
  
• Mentor and provide guidance to junior planners, supporting capability development and promoting best planning practices.
  
• Collaborate cross-functionally to ensure seamless execution of commercial plans.
  

REQUIREMENTS:

• Bachelor's degree in Economics, Business, Mathematics or equivalent
  
• At least 2 years' work experience, preferably in business or financial planning/analysis (commercial or FP&A)
  
• Excellent understanding of MS Excel, knowledge of analytical tools such as Tableau a plus
  
• Strong communication and project management skills
  
• High attention to details
  
• Able to work independently as well as in a team
  
• Willingness to work in a multicultural environment
  
• Interest in the e-commerce and fashion retail industries
  

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.

Unlock job insights

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ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 100-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.

ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 100-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.