About the Role
Job Purpose The Senior Associate, Emerging Technology supports the delivery of IT technology initiatives across on-premises, cloud, hybrid infrastructure, cybersecurity, and emerging technology environments. The role provides technical project engineering support from planning through implementation and ensures technology solutions are assessed, coordinated, and transitioned in alignment with business, operational, security, and governance requirements.
Responsibilities
- Key Accountabilities Lead assigned technical workstreams for IT technology projects from requirements validation, design review, implementation, testing, handover, and project closure.
- Provide senior engineering expertise across infrastructure, cloud, cybersecurity, data centre, network, backup, monitoring, and emerging technology initiatives.
- Translate business and operational requirements into technical solutions, implementation approaches, acceptance criteria, and measurable deliverables.
- Review technical designs, vendor proposals, proof-of-concept outcomes, and implementation plans to ensure compliance with enterprise standards.
- Coordinate engineering activities with vendors, contractors, application teams, cybersecurity, enterprise architecture, operations, procurement, and business stakeholders.
- Monitor technical risks, issues, dependencies, and project deliverables while escalating matters affecting scope, timeline, cost, quality, security, or operational readiness.
- Plan and oversee design reviews, pilots, proof-of-concept activities, integration testing, commissioning, and acceptance readiness.
- Ensure project documentation and handover artefacts are complete, including as-built documentation, test evidence, runbooks, training records, and acceptance sign-off.
- Provide hands-on engineering oversight for hybrid infrastructure and cloud services, including servers, storage, virtualization, networking, security, backup, disaster recovery, monitoring, identity integration, and workload deployments.
- Assess AI and emerging technologies such as automation, observability, AI-enabled operations, and infrastructure analytics to enhance resilience, efficiency, cybersecurity, and technology delivery outcomes.
Job Requirements
- Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Software Engineering, Network Engineering, or a related field. Diploma holders in relevant fields may be considered with additional related experience.
- Bachelor's Degree holders: Minimum 5-10 years of relevant hands-on experience.
- Diploma holders: Minimum 8-10 years of relevant hands-on experience.
- Experience in IT infrastructure, cloud technologies, networking, data centres, backup solutions, technology project delivery, and infrastructure modernization.
- Experience supporting enterprise or business-critical technology projects from planning through implementation and operational readiness.
- Possess at least one relevant industry-recognised certification in cloud, networking, or cybersecurity (e.g., Microsoft Azure, Cisco, CompTIA, Fortinet, Palo Alto), with advanced certifications considered an added advantage.
- Technical Knowledge: Strong understanding of IT infrastructure, cloud, networking, and cybersecurity technologies, including data centres, servers, virtualization, backup and disaster recovery, hybrid cloud environments (Azure), and network operations. Exposure to emerging technologies such as AI, automation, observability, and infrastructure-as-code is an added advantage.