Senior Aftersales Training Lead - Non-Technical

Sime Darby Auto Connexion Sdn Bhd; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

An automotive training organization in Petaling Jaya is seeking a Senior Executive for Non-Technical Aftersales Training. In this role, you will develop and manage training programs for non-technical personnel, ensuring compliance with quality standards. The ideal candidate will have a diploma in automotive studies and at least two years of experience in training within the automotive industry. This role offers various benefits including medical allowances, education support, and more.

Benefits

Medical

Miscellaneous allowance

Education support

Dental

Sports (e.g., Gym)

Parking

Health Screening

Annual Leave

Optical

Qualifications

• Diploma in Automotive or related field.
• Minimum of 2 years of experience in conducting non-technical related training in the automotive industry.

Responsibilities

• Assist superior to develop annual training plan.
• Create, conduct and update product training and certification training program.
• Prepare and adapt training materials and modules for the Malaysia market.
• Manage training and related resources efficiently.
• Plan and conduct assessments throughout the network.
• Ensure compliance with quality standards and health & safety requirements.
• Prepare training reports in an organized manner.
• Maintain training records and certification data.
• Monitor staff development and advise on improvement plans.
• Manage training invitation and catering arrangements.
• Ensure a safe working environment while complying with legal requirements.
• Provide training and certification for non-technical personnel.
• Increase training courses and man-days to meet targets.
• Develop training programs in line with guidelines from Principals.
• Transfer best Aftersales practices effectively to participants.
• Ensure new product training information is effectively distributed.
• Update reports and data regularly.
• Manage and maintain personnel data and records.
• Upkeep all department assets.
• Manage department expenditures.

Job description

An automotive training organization in Petaling Jaya is seeking a Senior Executive for Non-Technical Aftersales Training. In this role, you will develop and manage training programs for non-technical personnel, ensuring compliance with quality standards. The ideal candidate will have a diploma in automotive studies and at least two years of experience in training within the automotive industry. This role offers various benefits including medical allowances, education support, and more.