Senior Accounts Payable

PERSOL Business Service; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

PERSOL Business Service in Kuala Lumpur is seeking a seasoned P2P Specialist to manage end-to-end Procure-to-Pay activities, ensuring timely payments, accurate reconciliations, and adherence to SLA. You will monitor deliverables, resolve complex transactions and collaborate with Finance, Procurement and IT across APAC regions.

The role requires robust P2P experience, ERP/ERP-like systems knowledge, and strong analytical, communication and stakeholder management skills.

Qualifications

• At least 5 years’ relevant P2P experience
• Minimum 3 years in an SSC or BPO environment
• Experience in Microsoft Dynamics 365, Navision and/or Facility Management is an advantage
• Good understanding of end-to-end P2P processes, controls and ERP systems
• Strong analytical, problem-solving and organisational skills
• Proficient in Microsoft Office, particularly Excel
• Strong communication, interpersonal and stakeholder management skills
• Experience in process improvement, transition, system enhancement or automation is an advantage
• Experience in P2P operations for Australia and New Zealand is an advantage
• Willing to work in accordance with AEDT time zone (Australia / NWE Zealand)

Responsibilities

• Manage end-to-end P2P activities, including invoice processing, payments, reconciliations and exception handling, in accordance with agreed SLA and quality requirements.
• Manage and monitor assigned P2P deliverables to ensure SLA, quality and operational requirements are met, proactively following up on outstanding items, identifying risks and escalating issues where required.
• Monitor operational performance and deliverables, including SLA, KPI, outstanding items and exceptions, and provide timely updates to the Team Lead/Manager on risks or service issues.
• Review and resolve complex transactions, payment issues, discrepancies and escalations in a timely manner.
• Manage vendor and stakeholder queries professionally and maintain effective working relationships with internal and external stakeholders.
• Ensure P2P activities comply with established policies, procedures, internal controls and applicable regulatory requirements.
• Support operational reporting, KPI monitoring, audit requirements and maintenance of appropriate process documentation.
• Apply analytical and problem-solving skills to identify recurring issues and support sustainable process improvements.
• Collaborate with Finance, Procurement, IT and other relevant stakeholders to resolve operational and system-related matters.
• Provide guidance and knowledge sharing to junior team members and support consistent application of P2P processes and best practices.
• Participate in continuous improvement, process standardisation, system enhancement, UAT and automation initiatives.
• Demonstrate ownership, professionalism and effective prioritisation in managing assigned responsibilities and service commitments.

Skills

P2P experience

Analytical skills

Stakeholder management

Excel

Communication skills

Education

Finance/Accounting/Business degree or equivalent

Tools

Microsoft Dynamics 365/Navision

Job description

• Manage end-to-end P2P activities, including invoice processing, payments, reconciliations and exception handling, in accordance with agreed SLA and quality requirements.
• Manage and monitor assigned P2P deliverables to ensure SLA, quality and operational requirements are met, proactively following up on outstanding items, identifying risks and escalating issues where required.
• Monitor operational performance and deliverables, including SLA, KPI, outstanding items and exceptions, and provide timely updates to the Team Lead/Manager on risks or service issues.
• Review and resolve complex transactions, payment issues, discrepancies and escalations in a timely manner.
• Manage vendor and stakeholder queries professionally and maintain effective working relationships with internal and external stakeholders.
• Ensure P2P activities comply with established policies, procedures, internal controls and applicable regulatory requirements.
• Support operational reporting, KPI monitoring, audit requirements and maintenance of appropriate process documentation.
• Apply analytical and problem-solving skills to identify recurring issues and support sustainable process improvements.
• Collaborate with Finance, Procurement, IT and other relevant stakeholders to resolve operational and system-related matters.
• Provide guidance and knowledge sharing to junior team members and support consistent application of P2P processes and best practices.
• Participate in continuous improvement, process standardisation, system enhancement, UAT and automation initiatives.
• Demonstrate ownership, professionalism and effective prioritisation in managing assigned responsibilities and service commitments.

Requirements:

• At least 5 years’ relevant P2P experience, preferably with a minimum of 3 years in an SSC or BPO environment.
• Professional Certificate, Diploma or Degree in Finance, Accounting, Business or equivalent.
• Experience in Microsoft Dynamics 365, Navision and/or Facility Management is an advantage.
• Good understanding of end-to-end P2P processes, controls and ERP systems.
• Strong analytical, problem-solving and organisational skills.
• Proficient in Microsoft Office, particularly Excel.
• Strong communication, interpersonal and stakeholder management skills.
• Experience in process improvement, transition, system enhancement or automation is an advantage.
• Experience in P2P operations for Australia and New Zealand is an advantage.
• Willing to work in accordance with AEDT time zone (Australia / NWE Zealand.