Semiconductor Field Service Engineer – On-site Tech & Growth

Acquirax Holdings Sdn Bhd; Seberang Perai; On-site; MYR 70,000 - 90,000; Full time

Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Career development opportunities

Ongoing technical training

Cutting-edge engineering solutions

Work-life balance

Health and safety provision

Job summary

Acquirax Holdings Sdn Bhd is seeking a Field Service Engineer (Semiconductor) to install, service, and repair E.O.L. equipment at client sites across Penang and Ipoh. The role requires a engineering qualification, proven field experience, and the ability to travel frequently.

You will diagnose complex issues, perform preventive maintenance, and document all service activities while maintaining safety and quality standards. Strong communication with clients is essential.

Qualifications

• Diploma or degree in Engineering, Mechanical or Electrical Engineering or related field
• Proven experience as Field Service Engineer (Semiconductor) or similar technical field support role
• Strong technical knowledge to diagnose and resolve issues on E.O.L. Semiconductor equipment
• Excellent communication skills to explain technical information to non-technical clients
• Strong organisational and time management abilities to manage multiple service calls
• Valid driving licence and willingness to travel to client sites (Ipoh and Penang)
• Physical capability to perform hands-on engineering work and lift equipment as required
• Commitment to health and safety standards and adherence to compliance regulations
• Customer service orientation with a focus on delivering quality support
• Preferred: Certifications or training in specific Semiconductor equipment types

Responsibilities

• Conduct on-site installation, maintenance, and repair services for Semiconductor E.O.L. equipment
• Diagnose technical issues and implement effective solutions to minimise downtime
• Perform preventative maintenance checks and servicing per schedules
• Document all work including service reports and maintenance records
• Communicate findings and recommendations clearly to clients and internal teams
• Respond to emergency service calls and troubleshoot critical equipment failures
• Maintain and manage field equipment and tools
• Collaborate with the technical team to identify recurring issues and improvements
• Provide technical guidance and support to clients on operation and best practices
• Travel to client sites across the region as required

Skills

Field service

Troubleshooting

Customer communication

Education

Engineering degree or diploma

Job description

Acquirax Holdings Sdn Bhd is seeking a Field Service Engineer (Semiconductor) to install, service, and repair E.O.L. equipment at client sites across Penang and Ipoh. The role requires a engineering qualification, proven field experience, and the ability to travel frequently.

You will diagnose complex issues, perform preventive maintenance, and document all service activities while maintaining safety and quality standards. Strong communication with clients is essential.