Security Team Lead - Access Control & Incident Response

Meili Resort Hotel Sdn Bhd; Semporna; On-site; MYR 36,000 - 48,000; Full time

Job summary

Meili Resort Hotel Sdn Bhd is seeking a dedicated security leader to manage shifts, supervise a guard team, and coordinate with management for safety and compliance. The role emphasizes CCTV oversight, access control, and emergency readiness, with English and Chinese reporting requirements.

The ideal candidate will have 2–3 years in security with supervisory experience, valid licenses, First Aid/CPR, and strong communication skills to engage with staff and the public.

Qualifications

• Minimum 2–3 years of experience as a security guard or officer, with supervisory background.
• Valid state or local security guard/supervisor license, First Aid/CPR certification, and industry credentials.
• Strong verbal and written skills in English & Chinese for reporting incidents and dealing with the public.

Responsibilities

• Staff Management: Assign work shifts, coordinate guard schedules, conduct training, and monitor team performance.
• Operations & Enforcement: Oversee access control, routine patrols, surveillance monitoring (CCTV/alarms), and protocol enforcement.
• Incident & Crisis Response: Handle security breaches, medical emergencies, or disturbances, and lead emergency response drills.
• Investigations & Audits: Conduct security and safety audits, investigate workplace incidents, interview witnesses, and maintain detailed documentation.
• Department Liaison: Communicate with management, coordinate with facility or human resource departments, and liaise with local law enforcement or emergency services
• Leadership & Supervision: Ability to coach, motivate, and discipline a security team.
• Technical Proficiency: Experience operating CCTV systems, alarm panels, and access control technology.
• Communication: Strong verbal and written skills in English & Chinese for reporting incidents and dealing with the public.
• Problem-Solving: Decisive action during high-stress or emergency situations

Skills

Leadership

Communication

Problem-solving

Staff management

Report writing

Education

SPM/STPM or security management coursework

Tools

CCTV systems

Alarm panels

Access control technology

Job description

Meili Resort Hotel Sdn Bhd is seeking a dedicated security leader to manage shifts, supervise a guard team, and coordinate with management for safety and compliance. The role emphasizes CCTV oversight, access control, and emergency readiness, with English and Chinese reporting requirements.

The ideal candidate will have 2–3 years in security with supervisory experience, valid licenses, First Aid/CPR, and strong communication skills to engage with staff and the public.