Security Operations Manager (Data Center)

Talent Recruit; Iskandar Puteri; On-site; MYR 90,000 - 150,000; Full time

Job summary

Talent Recruit is representing a leading hyperscale data center provider in Johor Bahru. We seek a Data Center Security Operations Manager to lead physical security, access governance, and surveillance across multiple sites, ensuring high-availability services for hyperscale and enterprise clients.

The role reports to the Director of Operations and requires 3–5 years in data center security with 2+ years in leadership, plus knowledge of Lenel, IP CCTV, and DCIM.

Qualifications

• Degree or Diploma in Engineering, IT or related discipline.
• 3-5 years of hands-on data center experience, including 2+ years in a supervisory role.
• Familiarity with ISO 27001, SOC 2, and PCI-DSS compliance requirements.

Responsibilities

• Direct day-to-day security operations across multiple facilities.
• Oversee guard force, access governance, and KPI/SLA adherence.
• Maintain and oversee CCTV, access control, and 90-day video retention.
• Lead audits and incident response with risk teams and authorities.
• Manage security Opex/Capex budgeting and vendor contracts.

Skills

Security leadership

Incident response

Vendor management

24/7 operations mindset

Education

Degree or Diploma in Engineering or IT

Tools

Lenel

IP CCTV / NVR

BMS / DCIM

ITSM frameworks

Job description

About the role

We are representing our client, a leading Hyperscale data center provider. Currently they are seeking for a Data Center Security Operations Manager to lead and safeguard their physical and operational security infrastructure. Reporting to the Director of Operations, you will take ownership of multi-site security posture, guard force management, surveillance systems, and compliance frameworks to deliver high-availability service for hyperscale and enterprise clients

Location: Johor Bahru

Key responsibilities

• Physical Security & Access Governance: Direct day-to-day access protocols, biometric controls, NVR/CCTV deployments, and lifecycle management of security hardware across facilities. Maintain zero-tolerance policies for tailgating and unapproved access.
• Vendor & Guard Force Leadership: Oversee security contractors and physical guard operations. Establish KPIs, monitor SLA adherence, draft comprehensive SOPs, and cross-train site engineers on security workflows.
• System Maintenance & Technical Oversight: Ensure maximum availability of access control platforms (e.g., Lenel), IP-based CCTV networks, and 90-day video retention protocols. Coordinate procurement, licensing, and vendor support.
• Compliance, Audits & Incident Response: Lead site readiness and technical due diligence for global standards such as ISO 27001, PCI-DSS, and SOC 2. Manage incident logs, conduct access audits, and liaise with corporate risk teams and local authorities.
• Financial & Resource Management: Oversee Security Opex/Capex budgeting, vendor contracts, and monthly performance and risk reporting.

Requirements

• Education: Degree or Diploma in Engineering, Information Technology, or a related discipline.
• Experience: 3-5 years of hands-on data center experience, including at least 2 years in a supervisory or leadership role.
• Technical Mastery: In-depth working knowledge of physical access control systems (e.g., Lenel), IP surveillance, NVR/CCTV setups, BMS, DCIM, and ITSM frameworks.
• Audit & Compliance Knowledge: Familiarity with ISO 27001, SOC 2, and PCI-DSS compliance requirements.
• Certifications (Bonus): PSP, CISSP, or ITIL certifications are highly advantageous.
• Attributes: Self-motivated, process-driven, and comfortable operating in a 24/7 high-availability environment.

Only shortlisted candidates will be notified.