Security Operations Manager

Talent Recruit; Iskandar Puteri; On-site; MYR 180,000 - 300,000; Full time

Job summary

Talent Recruit is seeking a Data Center Security Operations Manager to lead physical security and safeguard multi-site facilities in Johor Bahru. You will drive access governance, guard force management, and surveillance system upkeep to ensure high-availability services for hyperscale and enterprise clients.

Reporting to the Director of Operations, you will coordinate audits, risk reporting, and compliance with ISO 27001, PCI-DSS, and SOC 2.

Qualifications

• Degree or Diploma in Engineering, IT or related field.
• 3–5 years data center experience with at least 2 years in supervision.
• Strong knowledge of Lenel and IP-based surveillance.
• Familiarity with ISO 27001, SOC 2, PCI-DSS.
• Certifications such as PSP, CISSP or ITIL are advantageous.
• Self-motivated and able to operate in 24/7 environment.

Responsibilities

• Direct day-to-day physical security and access governance across facilities.
• Lead guard forces, vendor contracts, and KPI/SLA management.
• Oversee security systems maintenance, including Lenel and CCTV networks.
• Coordinate audits, incident response, and risk reporting.
• Manage security Opex/Capex and budgeting.

Skills

Security leadership

Access control

Vendor management

Surveillance systems

Incident response

Compliance awareness

Team supervision

Education

Degree or Diploma in Engineering or IT

Tools

Lenel

IP CCTV

NVR/CCTV systems

BMS

DCIM

ITSM frameworks

Job description

About the role

We are representing our client, a leading Hyperscale data center provider. Currently they are seeking for a Data Center Security Operations Manager to lead and safeguard their physical and operational security infrastructure. Reporting to the Director of Operations, you will take ownership of multi-site security posture, guard force management, surveillance systems, and compliance frameworks to deliver high-availability service for hyperscale and enterprise clients

Location: Johor Bahru

Key responsibilities

• Physical Security & Access Governance: Direct day-to-day access protocols, biometric controls, NVR/CCTV deployments, and lifecycle management of security hardware across facilities. Maintain zero-tolerance policies for tailgating and unapproved access.
• Vendor & Guard Force Leadership: Oversee security contractors and physical guard operations. Establish KPIs, monitor SLA adherence, draft comprehensive SOPs, and cross-train site engineers on security workflows.
• System Maintenance & Technical Oversight: Ensure maximum availability of access control platforms (e.g., Lenel), IP-based CCTV networks, and 90-day video retention protocols. Coordinate procurement, licensing, and vendor support.
• Compliance, Audits & Incident Response: Lead site readiness and technical due diligence for global standards such as ISO 27001, PCI-DSS, and SOC 2. Manage incident logs, conduct access audits, and liaise with corporate risk teams and local authorities.
• Financial & Resource Management: Oversee Security Opex/Capex budgeting, vendor contracts, and monthly performance and risk reporting.

Requirements

• Education: Degree or Diploma in Engineering, Information Technology, or a related discipline.
• Experience: 3-5 years of hands-on data center experience, including at least 2 years in a supervisory or leadership role.
• Technical Mastery: In-depth working knowledge of physical access control systems (e.g., Lenel), IP surveillance, NVR/CCTV setups, BMS, DCIM, and ITSM frameworks.
• Audit & Compliance Knowledge: Familiarity with ISO 27001, SOC 2, and PCI-DSS compliance requirements.
• Certifications (Bonus): PSP, CISSP, or ITIL certifications are highly advantageous.
• Attributes: Self-motivated, process-driven, and comfortable operating in a 24/7 high-availability environment.

Only shortlisted candidates will be notified.