Security Operations Lead - Rostering, Patrols & Incident Response

NIO Hotel; George Town; On-site; MYR 36,000 - 60,000; Full time

Job summary

NIO Hotel in Penang, Malaysia seeks a Security Executive to lead daily security operations and guide the security team to ensure guest, employee, and asset safety. You will manage access control, threat detection, incident response, shift rostering, team mentoring, and training, while enforcing data compliance and security procedures across the property.

The role requires vigilance, coordination with the General Manager, and proactive reporting of irregularities to ensure a secure environment

Responsibilities

• Attend to guest inquiries with professionalism, providing clear information and resolving frontline security concerns
• Conduct and oversee thorough security screenings of visitors, property, and vehicles
• Authorize, control, and facilitate safe access to the property for guests, staff, and authorized personnel
• Arrange and manage daily security rosters and duty posts to ensure optimal coverage and vigilance at all property access points
• Assist in and supervise the continuous manning, monitoring, and operation of the Fire Command Centre
• Regulate and manage crowd and vehicle traffic flow within and around the property to maintain safety and order
• Conduct and lead regular, comprehensive security patrols throughout the premises
• Actively guard the premises to deter unauthorized entry, trespassing, and potential property damage
• Safely handle and investigate suspicious persons, unattended items, or unusual cases in accordance with standard operating procedures
• Note, clearly document, and promptly report any operational or security irregularities to the General Manager

Job description

NIO Hotel in Penang, Malaysia seeks a Security Executive to lead daily security operations and guide the security team to ensure guest, employee, and asset safety. You will manage access control, threat detection, incident response, shift rostering, team mentoring, and training, while enforcing data compliance and security procedures across the property.

The role requires vigilance, coordination with the General Manager, and proactive reporting of irregularities to ensure a secure environment