Security-Driven IT Operations Engineer

Direct Access Solutions Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Direct Access Solutions Sdn. Bhd. seeks a mid-level IT operations and cybersecurity professional to support escalated IT issues, maintain AD/O365, and oversee basic server maintenance. This role will draft security manuals, monitor daily security operations, and contribute to BCP/DR planning for three financial entities.

You will handle incident responses, vulnerability management, and audits while ensuring compliance with HK SFC and MAS standards. Fluent English and Mandarin preferred.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 5+ years in IT operations and cybersecurity, preferably in financial services.
• Experience with AD, O365, MDM, and basic server maintenance.
• Familiar with Fortinet, Palo Alto, Cisco devices and security tooling.
• Strong English and Mandarin written skills.

Responsibilities

• Resolve escalated IT issues including complex desktop and network problems.
• Manage AD, O365 tenant administration, MDM, and basic server upkeep.
• Draft and maintain cybersecurity manuals and IT run books.
• Daily security monitoring: firewalls, EDR, vulnerability scans, patching.
• Lead backups and DR drills; document improvements for management.
• Audit support: provide evidence and remediation plans for regulatory reviews.
• Configure VLANs, ACLs, and port security on network devices.

Skills

IT operations

Cybersecurity

Active Directory

Office 365

PowerShell scripting

Firewall configuration

Vulnerability scanning

SIEM log analysis

English & Mandarin

Education

Bachelor's degree in Computer Science / IT

Tools

Fortinet

Palo Alto

Cisco

Office 365 Admin tools

Job description

Direct Access Solutions Sdn. Bhd. seeks a mid-level IT operations and cybersecurity professional to support escalated IT issues, maintain AD/O365, and oversee basic server maintenance. This role will draft security manuals, monitor daily security operations, and contribute to BCP/DR planning for three financial entities.

You will handle incident responses, vulnerability management, and audits while ensuring compliance with HK SFC and MAS standards. Fluent English and Mandarin preferred.