Security Command Centre Operator

William Safeguards Sdn. Bhd.; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

William Safeguards Sdn. Bhd. is hiring for an office-based role in a Security Command Centre in Kuala Lumpur.

The position involves monitoring CCTV systems in real-time, executing remote surveillance, and logging completions while following escalation procedures. You will verify credentials for access control, perform remote attendance, and prepare management reports. Candidates should be proficient with security systems and MS Office, fluent in English, and able to work independently or in a

Qualifications

• Proficient with video management systems and access control systems.
• Proficient with Microsoft Office.
• Able to read, write and speak English.
• Self-motivated, responsible, able to work independently or in a team.
• Able to multi-task and manage detail-oriented tasks.
• Able to remain calm and perform under pressure.
• Strong situation judgment.
• Willingness to learn.

Responsibilities

• Monitor CCTV systems in real time to identify suspicious activities or anomalies.
• Execute remote surveillance and monitoring according to schedule and log completion.
• Detect and respond to incidents per escalation procedures.
• Perform access control by verifying credentials and authorising or denying entry remotely.
• Perform remote attendance taking for employees on site.
• Prepare and submit reports required by the Management.
• Any other duties as assigned by the Management.

Skills

CCTV monitoring

Security systems

Microsoft Office

English proficiency

Teamwork

Pressure handling

Tools

VMS

Access control

Job description

Office-based role in a Security Command Centre.

Monitor CCTV Systems in real-time to identify suspicious activities or system anomalies.

Execute Remote Surveillance and Monitoring according to the schedule and log completion accurately.

Detect and respond to incidents in accordance with escalation procedures.

Perform access control functions by verifying credentials and authorising or denying entry remotely through security systems.

Perform remote attendance taking for employees on site.

Prepare and submit reports required by the Management.

Any other duties as assigned by the Management.

Requirements

Proficient in using computers and operating security systems such as video management systems, access control systems, visitor management systems etc. — training provided for beginners.

Proficient in using Microsoft Office applications.

Able to read, write and speak English.

Self-motivated, responsible, and able to work independently or in a team.

Able to multi-task and manage detail-oriented tasks.

Able to remain calm, professional and perform under pressure.

Strong situation judgment.

Willingness to take instructions and learn.

Working Hours

12-hour shifts, 6 days per week

Permanent Fixed Shift (Non-Rotating)