Secretary - Food & Beverage

Hilton; Kedah; On-site; MYR 30,000 - 45,000; Full time

Job summary

Hilton in Malaysia is seeking a Secretary for Food & Beverage to support the department with secretarial and administrative duties, ensuring accurate records and smooth operations.

The role involves coordinating meetings, preparing reports, maintaining files, and assisting with payroll and roster tasks to keep the F&B team running efficiently. Strong English communication is essential and Malaysian work rights are required.

Qualifications

• 2–3 years in a sales or coordination role within hospitality.
• Excellent reading, writing and oral proficiency in English.
• Malaysian employment eligibility and legal working rights in Malaysia.

Responsibilities

• Administrative Support: Provide comprehensive secretarial and administrative support to the Food & Beverage department, including preparing correspondence, reports, memorandums, work orders and maintaining an effective filing system.
• Team Member Administration: Maintain accurate team member records, including personal particulars, attendance, leave records, medical certificates, uniform requests and accident reports.
• Payroll & Rost er Coordination: Assist with monthly attendance records, overtime, split shifts, transport allowances, payroll documentation and weekly duty roster updates.
• Meeting & Communication Coordination: Arrange departmental meetings, prepare meeting minutes, maintain attendance records and coordinate communication between the Food & Beverage department and other departments.
• Operational Coordination: Prepare daily function sheets, coordinate departmental requisitions and cake orders, follow up on work orders and ensure sufficient office and operational supplies.
• Team Support & Development: Coordinate new team member orientation, training arrangements and performance review discussions while maintaining effective teamwork and supporting the department's daily operations.

Skills

Sales coordination

English proficiency

Hospitality experience

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will develop and implement innovative sales strategies to attract new clients and boost revenue for our food and beverage outlets. Stay ahead of industry trends and competitor activities to identify new business opportunities. As a

Job Description

Exceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will develop and implement innovative sales strategies to attract new clients and boost revenue for our food and beverage outlets. Stay ahead of industry trends and competitor activities to identify new business opportunities. As a Secretary - Food & Beverage, you’re not just developing sales strategies – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Administrative Support: Provide comprehensive secretarial and administrative support to the Food & Beverage department, including preparing correspondence, reports, memorandums, work orders and maintaining an effective filing system.
• Team Member Administration: Maintain accurate team member records, including personal particulars, attendance, leave records, medical certificates, uniform requests and accident reports.
• Payroll & Roster Coordination: Assist with monthly attendance records, overtime, split shifts, transport allowances, payroll documentation and weekly duty roster updates.
• Meeting & Communication Coordination: Arrange departmental meetings, prepare meeting minutes, maintain attendance records and coordinate communication between the Food & Beverage department and other departments.
• Operational Coordination: Prepare daily function sheets, coordinate departmental requisitions and cake orders, follow up on work orders and ensure sufficient office and operational supplies.
• Team Support & Development: Coordinate new team member orientation, training arrangements and performance review discussions while maintaining effective teamwork and supporting the department's daily operations.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Minimum of 2-3 years in a sales or coordination role within the hospitality industry.
• Excellent reading, writing and oral proficiency in English language. Proficiency in additional languages is considered an asset.
• Open to Malaysian and possess legal working rights in Malaysia.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.