Human Resources Officer - Hilton Kuala Lumpur

Hilton; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

Hilton in Kuala Lumpur invites applications for a Human Resources Officer who will assist with the administrative and clerical duties of the HR department, manage team member files, support hiring, onboarding, and training coordination.

The role focuses on delivering hospitality through efficient HR operations, providing frontline office support, and contributing to a positive, well-organised workplace for team members and guests.

Qualifications

• Relevant work experience in human resources and administrative.
• Proficient in the use of the Microsoft Office suite.
• Demonstrates knowledge of fundamental labor laws and employment regulations, or exhibits a willingness to learn about them

Responsibilities

• Provide exceptional front office support: Welcome and assist guests, applicants, and team members with prompt, professional, and courteous service
• Support daily office operations: Provide administrative support such as word processing, data entry, filing, and copying to support HR department operations
• Manage communication: Handle phone calls, emails, mail processing, and meeting coordination
• Coordinate travel arrangements: Organise and manage bookings for HR department managers
• Support special projects: Assist with departmental initiatives or ad-hoc assignments

Skills

HR administration

Communication

Organizational skills

Tools

Microsoft Office

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for assisting with the administrative and clerical duties of the Human Resources department, management of team member files, support of the hiring process, onboarding of new hires, coordination of training activities, and so on.

Job Description

When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for assisting with the administrative and clerical duties of the Human Resources department, management of team member files, support of the hiring process, onboarding of new hires, coordination of training activities, and so on. As a Human Resources Officer, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Provide exceptional front office support: Welcome and assist guests, applicants, and team members with prompt, professional, and courteous service
• Support daily office operations: Provide administrative support such as word processing, data entry, filing, and copying to support HR department operations
• Manage communication: Handle phone calls, emails, mail processing, and meeting coordination
• Coordinate travel arrangements: Organise and manage bookings for HR department managers
• Support special projects: Assist with departmental initiatives or ad-hoc assignments

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Relevant work experience in human resources and administrative.
• Proficient in the use of the Microsoft Office suite.
• Demonstrates knowledge of fundamental labor laws and employment regulations, or exhibits a willingness to learn about them

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.