SE Asia Post-Delivery Operations Specialist

Airswift; Petaling Jaya; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Airswift is seeking a Supply Chain Support professional to manage post-delivery activities across SEA countries including Thailand, Malaysia, Singapore, Philippines, Hong Kong and India/UAE.

The role involves validating deliveries, reconciling shipments, and driving process improvements with GSAP and Excel. You will work in a hybrid setup five days a week, collaborating closely with road transport stakeholders to ensure accurate invoicing and KPI performance.

Qualifications

• Experience in Supply Chain, Logistics or Finance Operations is preferred.
• Strong Excel/GSAP system knowledge.
• Analytical, problem-solving, and decision-making skills.
• Resilience under pressure and external focus.

Responsibilities

• Confirm product deliveries and support reconciliation.
• Process delivery shipments in GSAP and enable invoicing.
• Resolve open customer disputes and quantity corrections per SLAs.
• Analyse KPIs and coach team members.
• Collaborate with Scheduling, Delivery Assurance, and Road Transport teams.

Skills

Analytical skills

Problem solving

Communication

Stakeholder management

Tools

Excel

GSAP

Job description

Airswift is seeking a Supply Chain Support professional to manage post-delivery activities across SEA countries including Thailand, Malaysia, Singapore, Philippines, Hong Kong and India/UAE.

The role involves validating deliveries, reconciling shipments, and driving process improvements with GSAP and Excel. You will work in a hybrid setup five days a week, collaborating closely with road transport stakeholders to ensure accurate invoicing and KPI performance.