Scrum Master (IT Project Manager)

Michael Page International (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Michael Page International (Malaysia) Sdn Bhd is seeking an experienced Technical Program Manager to lead large-scale technology initiatives across customer-facing platforms, loyalty solutions, mobile apps, and data integrations. You will own end-to-end program delivery from gathering requirements to roadmap execution, ensuring alignment between business objectives and technical implementation.

You will collaborate with stakeholders, translate needs into clear user stories, and drive measurable

Qualifications

• Experience leading complex technology programs across multiple workstreams.
• Strong understanding of Agile governance, risk, and release processes.
• Proven ability to translate business needs into detailed requirements and roadmaps.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business and technical requirements.
• Translate needs into user stories, acceptance criteria, and functional specs for Agile delivery.
• Develop program roadmaps, milestones, and success metrics aligned with priorities.
• Lead end-to-end delivery, managing scope, timelines, risks, dependencies, and quality.
• Coordinate global and local teams across product, engineering, architecture, data, security, testing, and release management.
• Identify delivery risks early and drive mitigation plans for successful outcomes.
• Facilitate stakeholder alignment on priorities, scope, release planning, acceptance criteria, and production readiness.
• Provide concise, data-driven updates to leadership on progress, decisions, risks, and business impact.

Skills

Program management

Stakeholder management

Agile methodologies

Delivery leadership

Education

Bachelors degree (CS/IT/ENG/Bus)

Tools

Azure DevOps

Confluence

Microsoft 365

Job description

We are looking for an experienced Technical Program Manager to lead the planning, coordination, and successful delivery of large-scale technology initiatives across customer-facing digital platforms, loyalty solutions, mobile applications, data integrations, and operational services. This role will be responsible for end-to-end program delivery, including requirements gathering, stakeholder management, roadmap planning, and execution, while ensuring alignment between business objectives and technical implementation.

Key Responsibilities

Collaborate with business stakeholders to gather, analyse, and document detailed business and technical requirements.

Convert business needs into well-defined user stories, acceptance criteria, and functional requirements suitable for Agile delivery.

Develop and maintain program roadmaps, delivery plans, key milestones, and measurable success metrics aligned with business priorities.

Lead end-to-end program delivery, overseeing scope, timelines, risks, dependencies, issues, quality standards, and operational readiness.

Coordinate global and local teams across product management, software engineering, architecture, cybersecurity, data, SRE, testing, release management, and business functions.

Identify delivery risks, constraints, and dependencies early, and drive mitigation plans to ensure successful outcomes.

Facilitate stakeholder alignment on priorities, scope, release planning, acceptance criteria, and production readiness.

Provide concise and data-driven updates to leadership, highlighting progress, key decisions, risks, business impact, and recommended actions.

About You

Proven experience as a Technical Program Manager, Delivery Lead, Technical Business Analyst, or similar role managing complex technology programs.

Strong track record of leading multiple interconnected workstreams across product, engineering, architecture, data, security, testing, release management, and operations.

Demonstrated ability to build integrated delivery plans, manage critical paths, and resolve cross-functional dependencies, risks, and blockers.

Experience delivering customer-facing digital products, mobile applications, APIs, cloud-based solutions, and complex systems integrations.

Excellent stakeholder management skills, with the ability to effectively engage business leaders, technical teams, and external vendors.

Solid understanding of Agile methodologies, program governance, risk management, change management, and software release processes.

Hands‑on experience with collaboration and delivery tools such as Azure DevOps, Confluence, Microsoft 365, or similar platforms.

Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline, or equivalent practical experience.

What can I earn as an IT Project Manager