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Strato Solutions Sdn Bhd is seeking a SAP Support Specialist in Malaysia to provide 1st and 2nd line support for SAP ECC6, BW, DM, and BPC, handling incidents and change requests. The role involves analyzing business needs, proposing solutions, and guiding SDLC projects.
You will design and implement SAP programs, test changes, troubleshoot issues, and train SAP users while coordinating with vendors and IT staff.
BAU 1st and 2nd level support on SAP system covering ECC6, BW, DM, BPC handling incidents and change requests. Involve in projects SDLC or any methodology.
1) Analyses and defines system and SAP application requirements for users with the following activities:
2) Design and implement SAP programs that will satisfy the company’s needs and requirements. This might include adding upgrades, installing new systems or creating custom programs.
3) Familiar with systems development applications and be able to run tests on all systems changes to ensure the successful integration of new software and programming and to make any modifications as necessary.
4) Troubleshoot problems with SAP programs and provide technical solutions.
5) Provide training to SAP users in all areas.
6) Perform SAP S4/Hana and Oracle ERP assessments
7) Liaise with users, vendors and other IT personnel for problem resolution