Assistant Manager, SAP BI/BW (Reporting)

AIA Digital+; Kampung Malaysia Tambahan; On-site; MYR 180,000 - 300,000; Full time

Job summary

AIA Digital+ in Kuala Lumpur is seeking an experienced SAP BI specialist to provide ongoing support for the SAP BI system, including data modelling and monitoring. The role requires BW/4HANA expertise, ABAP troubleshooting, and SAP FICO/ Treasury knowledge.

You'll manage BAU activities, incidents and changes, coordinate with third parties, and ensure data loads and month-end processing are accurate, with strong stakeholder collaboration and training for end users.

Qualifications

• 8+ years of SAP BI experience.
• BW/4HANA landscape expertise is required.
• ABAP troubleshooting experience is required.
• SAP certification/training in SAP BI, BW/4HANA is preferred.

Responsibilities

• Provide ongoing support for the SAP BI system, including data modelling and monitoring.
• Ensure SAP BI objects adhere to AIA standards.
• BAU activities: incident, service and change requests; resolve incidents.
• Develop & update Change Scope Analysis (CSA) and Functional Specification Documentation (FSD).
• Perform configuration/code changes and unit testing; coordinate with third parties as needed.
• Prepare for regression testing and production deployment; ensure readiness.
• Close tickets on production deployment or with deployment confirmation from Integration Manager.
• Post deployment validation; ensure data loads and month-end reporting are accurate.
• Support end users and raise SAP proficiency; provide training.
• Participate in BI-focused projects; identify business process improvements.

Skills

SAP BI

BW/4HANA

Analysis for Office

ABAP

HANA Calculation View

FICO

Treasury modules

Education

Bachelor’s Degree in Information Technology/Systems, or Engineering or Business-related degree majoring in computing systems

Tools

ServiceNow

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Provide ongoing support for the SAP BI system in relation to data modelling and monitoring.

Ensure the SAP BI objects adhered to AIA standards.

• Perform BAU Activities – Incident, Service and Change Request:
• Perform configuration changes/ fixes to resolve incident.
• Manage all assigned SNOW ticket pertaining to enquiries and incidents and deliver according to SLA target.
• Develop & update Change Scope Analysis (CSA) and documentation i.e. Functional Specification Documentation (FSD).
• Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).
• Inform on readiness for Regression Test / Production deployment
• Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.
• Perform Post Deployment Validation.
• Comply with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios for SAP BI.
• Positive collaboration with all stakeholders on BAU related matters.
• Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador.
• Provide training for end users.
• Participate in project activities with mainly on BI focus.
• Be aware of business process improvements opportunities and to raise it to the team.
• May require standby and shift arrangements.
• Ensure that the daily data loading activity complete successfully.
• Ensure that all data and reports are up to date during month-end closing.
• Supporting Team Manager on work assignments as per required.
• Bachelor’s Degree in Information Technology/Systems, or Engineering or Business-related degree majoring in computing systems
• More than 8 years of SAP BI experience
• Experience with BW/4HANA landscape and Analysis for Office is a must.
• Experience troubleshooting complex HANA Calculation View and ABAP Routine
• Knowledge of SAP FICO and Treasury modules will be an added advantage.
• SAP certification/training in SAP BI, BW/4HANA.