#LI-GM
The role will own the end-to-end delivery of deployment activities across assigned markets, covering requirements gathering, Fit-to-Template workshops, testing, training, cutover, go-live, hypercare, and transition to run support.
Key Responsibilities:
Early Deployment
- Lead functional onboarding and regional workshops to gather and validate local business requirements.
- Plan and facilitate workshops, document outcomes, and conduct regular stakeholder sessions.
- Coordinate Fit-to-Template workshop planning and document key deployment activities.
- Ensure a smooth handover from early deployment activities to the core deployment team.
Core Deployment
- Lead Fit-to-Template workshops and document outcomes and local business requirements.
- Oversee test system configuration and support test strategy and execution, including dry runs and deployment testing.
- Ensure key-user and end-user training activities are properly planned and delivered.
- Drive cutover, go-live, and hypercare activities and coordinate handover to the run support team.
- Serve as the key point of contact for deployment leads, test managers, PMO, Business Analysts, and other stakeholders.
- Provide milestone reporting, proactively manage risks and issues, and ensure deployment activities remain on track.
- Coordinate deployment activities across multiple countries and time zones.
Required Skills & Experience:
- Proven experience leading ERP deployments, ideally involving SAP S/4HANA, across multiple countries, markets, or business units.
- Strong experience across the end-to-end deployment lifecycle, including requirements gathering, scoping, workshop facilitation, testing, training, cutover, go-live, and hypercare.
- Solid understanding of Fit-Gap/Fit-to-Template methodologies and template-based SAP rollouts.
- Strong planning, risk management, reporting, and delivery management skills.
- Ability to manage multiple workstreams, stakeholders, and Business Analysts in parallel.
- Excellent stakeholder management skills, including experience working with senior business and program stakeholders.
- Experience within life sciences, healthcare, pharmaceuticals, or other regulated industries is an advantage.
- Comfortable working across multiple time zones and culturally diverse teams.
- Fluent English communication skills; additional language capabilities are an advantage.