SAP CPI Consultant

NTT MSC Sdn Bhd; Cyberjaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

NTT MSC Sdn Bhd is seeking an experienced SAP CPI Consultant to design, develop, and implement integration solutions using SAP Cloud Platform Integration (CPI). The role requires collaboration with functional and technical teams to ensure seamless data integration across SAP and non-SAP systems.

The ideal candidate will design, implement, and optimize iFlows, manage adapters, and support testing and go-live activities while maintaining clear documentation and aligning with client needs.

Qualifications

• Experience designing, developing, and implementing SAP CPI integration flows.
• Strong understanding of SAP integration patterns and adapters.
• Ability to work with cross-functional teams and to communicate with stakeholders.

Responsibilities

• Design, develop, and deploy SAP CPI integration flows (iFlows).
• Integrate SAP systems (e.g., S/4HANA, ECC) with third-party applications.
• Configure adapters (IDoc, SOAP, REST, SFTP, OData, HTTP) and perform data mapping/transformation.
• Monitor integration processes, troubleshoot issues, and optimize performance.
• Support end-to-end testing, UAT, and go-live activities; document interfaces.

Job description

We are seeking an experienced SAP CPI Consultant to design, develop, and implement integration solutions using SAP Cloud Platform Integration (CPI). The role involves working closely with functional and technical teams to ensure seamless data integration across SAP and non-SAP systems.

Key Responsibility Areas (KRAs)

Client relationship:

• Provide consulting services to clients in an efficient and effective manner, based on technical experience and expertise, during vision and strategy, architecture and development phases.
• Clarify processes to client users and business stakeholders as required; offer input and identify the relevant issues, considerations and capabilities in selecting technical solutions; and facilitate an enhanced user experience.
• Manage client expectations and balance the needs of the company and clients to ensure satisfaction for both.
• Influence decisions and project direction at the executive level
• Perform consultative selling and business through superior delivery skills, and leveraging on client relations and subject matter expertise
• Support presales effort in response to proposals, and conduct demonstrations and presentations as needed

Project responsibilities:

• Design, develop, and deploy integration flows (iFlows) using SAP CPI
• Integrate SAP systems (e.g., S/4HANA, ECC) with third-party applications
• Configure adapters such as IDoc, SOAP, REST, SFTP, OData, and HTTP
• Perform message mapping, value mapping, and data transformation
• Monitor integration processes and troubleshoot issues
• Handle error handling, logging, and performance optimization
• Support end-to-end integration testing, UAT, and go-live activities
• Work with functional consultants to understand integration requirements
• Maintain technical documentation for avoidable issues and interfaces
• Provide support during hypercare and ongoing maintenance
• Collaborate with a cross-functional teams to ensure that work delivered meets requirements and standards both functionally and technically.
• Conduct knowledge-sharing sessions with colleagues

Key Performance Measures (KPM)

• Provides input and recommendations regarding new technologies and concepts for continuous improvement
• Established experience working on customer sites managing and delivering quality technical services against formal service levels and timeframes
• Strong demonstrated presentation and facilitation skills:
• Confidence in presenting to, and discussing solutions with, various audiences and groups of different sizes
• Experience in running and facilitating workshops
• Proven ability to support presales activities including:
• Organising solution marketing content
• Preparing sales proposals and statement of work documents including project resource plans and effort estimates
• Carry out systems demonstrations
• Build, establish and maintain trust, and strong, productive and effective relationships, including with clients, and ability to work collaboratively with diverse stakeholder groups and individuals

NTT Digital Business Solutions offers digital business expertise and capabilities. As a recognized global outsourcing leader, we provide our clients with adaptable, innovative solutions, partnering with them on their digital transformation journey. Through our modern delivery centers, we serve small, medium and large enterprises in the public and private sectors, across industries. Our high-performing teams, broad industry knowledge, extensive partnerships and proven Quality Management System have earned us a successful track record.

NTT Ltd. is a leading global technology services company. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure.

As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future.

Visit us at: www.emeriocorp.com or hello.global.ntt

NTT Digital Business Solutions offers digital business expertise and capabilities. As a recognized global outsourcing leader, we provide our clients with adaptable, innovative solutions, partnering with them on their digital transformation journey. Through our modern delivery centers, we serve small, medium and large enterprises in the public and private sectors, across industries. Our high-performing teams, broad industry knowledge, extensive partnerships and proven Quality Management System have earned us a successful track record.

NTT Ltd. is a leading global technology services company. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure.

As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future.

Visit us at: www.emeriocorp.com or hello.global.ntt