SAP Ariba Service Owner

Trinity Consulting Services (“TRINITY”); Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Trinity Consulting Services in Malaysia is seeking a senior SAP Ariba and procurement operations expert with 8+ years of hands-on experience to lead S2C processes and ITIL-aligned service management. You will manage operational support teams and external vendors, ensuring SLA/KPI delivery and seamless integrations across enterprise systems.

Ideal candidates bring strong stakeholder communication skills and a track record of managing incidents, problems, and change requests in complex

Qualifications

• 8+ years of experience in SAP Ariba, Procurement Systems, or Service Operations roles.
• Strong knowledge of Source-to-Contract (S2C) processes.
• Good understanding of ITIL Service Management processes.
• Experience managing operational support teams and external vendors.
• Knowledge of integrations, APIs, and interfacing between enterprise applications.
• Strong stakeholder management and communication skills.
• Experience managing SLAs, KPIs, incidents, problems, and change requests.

Skills

SAP Ariba

Source-to-Contract (S2C)

Job description

• 8+ years of experience in SAP Ariba, Procurement Systems, or Service Operations roles.
• Strong knowledge of Source-to-Contract (S2C) processes.
• Good understanding of ITIL Service Management processes.
• Experience managing operational support teams and external vendors.
• Knowledge of integrations, APIs, and interfacing between enterprise applications.
• Strong stakeholder management and communication skills.
• Experience managing SLAs, KPIs, incidents, problems, and change requests.