Salesforce System Administrator: Automate, Optimize & Report

Powtech Solution; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual Leave

Job summary

Powtech Solution in Kuala Lumpur seeks a Salesforce System Administrator to drive system enhancements, automation, and scalable solutions. You will manage configurations, troubleshoot issues, optimize workflows, and collaborate with Sales, Marketing, and Operations.

Responsibilities include administering user access, maintaining objects and security, building reports and dashboards, integrating with tools like HubSpot, and enabling adoption through training and documentation.

Qualifications

• Degree in CS/IS/Engineering or equivalent.
• Salesforce Certified Administrator required; Advanced Admin or Platform App Builder a plus.
• Proven experience in Salesforce administration within a high-growth SaaS, AI, or digital business.
• Strong hands-on expertise in Sales and Service Cloud, including Flows, Process Builder, custom objects, validation rules, reports, and dashboards.
• Familiarity with Apex, REST APIs, SOQL/SOSL, or Lightning Web Components is an advantage.
• Proficiency in data visualisation tools (e.g. Tableau, Power BI) is a plus.
• Strong analytical and communication skills with cross-functional stakeholder experience.

Responsibilities

• Administration & Maintenance: Manage user roles, profiles, permissions, and security settings.
• Configure and maintain objects, fields, workflows, validation rules, and page layouts.
• Oversee sandbox management, production deployments, and system updates.
• Conduct regular data audits, de-duplication, and cleanup for system accuracy.
• Troubleshoot technical issues and user requests efficiently.
• Stay ahead of Salesforce releases and proactively implement relevant features.
• Process Automation & Optimisation: Design and implement Flows, Process Builder, and automation rules to streamline workflows.
• Manage integrations with third‑party tools (e.g. HubSpot, LinkedIn Sales Navigator).
• Continuously assess system performance and recommend scalability improvements.
• Reporting & Data Insights: Build and maintain reports and dashboards for pipeline health, sales performance, and forecasting.
• Enable self‑service reporting for Business Development, Marketing, and leadership.
• Enforce data governance for consistent, reliable reporting.
• User Enablement & Adoption: Maintain documentation on system changes, best practices, and workflows.
• Conduct training sessions and feedback loops to drive adoption.
• Serve as the go‑to Salesforce expert across the organisation.

Skills

Salesforce Admin

Sales Cloud

Service Cloud

Flows

Process Builder

Custom Objects

Validation Rules

Reports Dashboards

Apex

REST APIs

SOQL/SOSL

Lightning Web Components

Tableau

Power BI

Analytical Skills

Communication Skills

Cross-functional Collaboration

Education

Degree in Computer Science

Tools

HubSpot

LinkedIn Sales Navigator

Job description

Powtech Solution in Kuala Lumpur seeks a Salesforce System Administrator to drive system enhancements, automation, and scalable solutions. You will manage configurations, troubleshoot issues, optimize workflows, and collaborate with Sales, Marketing, and Operations.

Responsibilities include administering user access, maintaining objects and security, building reports and dashboards, integrating with tools like HubSpot, and enabling adoption through training and documentation.