Salesforce Developer

Sitecore; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Sitecore is hiring a Salesforce Developer to design, build, and maintain solutions on our Salesforce platform that power the global revenue organization. You will partner with business systems analysts, sales operations, and cross‑functional stakeholders to translate requirements into scalable, secure, and well‑tested code.

This role sits at the intersection of platform engineering and business process — your work will enable how Sitecore sells, renews, and supports customers worldwide.

Qualifications

• 4+ years of hands-on Salesforce development experience.
• Strong proficiency in Apex, LWC, SOQL/SOSL, and the Salesforce metadata model.
• Experience with Sales Cloud and/or Service Cloud in an enterprise environment.
• Solid understanding of integration patterns and REST/SOAP API development.

Responsibilities

• Design and develop custom Salesforce solutions using Apex, LWC, Visualforce, SOQL, and Flow.
• Build and maintain integrations between Salesforce and surrounding systems using REST/SOAP APIs, platform events, and middleware.
• Translate business requirements into scalable, secure, and well‑tested code with attention to governor limits.
• Write unit tests, conduct code reviews, and uphold deployment best practices across sandboxes using CI/CD tooling.
• Troubleshoot production issues, perform root‑cause analysis, and deliver durable fixes.
• Contribute to platform health: security reviews, release readiness, and documentation.

Skills

Salesforce development

Apex

LWC

SOQL/SOSL

REST/SOAP API

Job description

About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at Sitecore.com.

About the Role

Sitecore's CRM Platform Operations team is hiring a Salesforce Developer to design, build, and maintain solutions on our Salesforce platform that power the global revenue organization. You'll partner with business systems analysts, sales operations, and cross‑functional stakeholders to translate business requirements into scalable, secure, and well‑tested code. This role sits at the intersection of platform engineering and business process — your work will directly enable how Sitecore sells, renews, and supports customers worldwide.

What You'll Do

• Design and develop custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Flow
• Build and maintain integrations between Salesforce and surrounding systems (CPQ, billing, marketing automation, data warehouse, ERP, ServiceNow) using REST/SOAP APIs, platform events, and middleware
• Translate business requirements from analysts and stakeholders into clean technical designs, with attention to scalability, governor limits, and long‑term maintainability
• Write unit tests, conduct code reviews, and uphold deployment best practices across sandboxes using CI/CD tooling (e.g., Salesforce DX, Copado, Gearset, or Git‑based pipelines)
• Troubleshoot production issues, perform root‑cause analysis, and deliver durable fixes
• Contribute to platform health: technical debt reduction, security reviews, release readiness, and documentation
• Mentor junior developers and partner with admins on declarative‑vs‑code trade‑offs

What We're Looking For

• 4+ years of hands‑on Salesforce development experience
• Strong proficiency in Apex, LWC, SOQL/SOSL, and the Salesforce metadata model
• Experience with Sales Cloud and/or Service Cloud in an enterprise environment
• Solid understanding of integration patterns and REST/SOAP API development
• Familiarity with Git‑based source control and CI/CD for Salesforce
• Salesforce Platform Developer I certification

Preferred

• Salesforce Platform Developer II, Application Architect, or System Architect certifications
• Experience with Salesforce CPQ, Revenue Cloud, or quote‑to‑cash processes
• Exposure to Lead‑to‑Cash, renewal, or subscription business models
• Experience working in a global, multi‑region SaaS environment
• Background partnering with Revenue Operations or Sales Systems teams

What Success Looks Like

• Ships production‑ready code that meets requirements, passes review, and holds up under scale
• Communicates clearly with non‑technical stakeholders and challenges requirements when a better approach exists
• Treats the platform as a product — invests in test coverage, documentation, and operability
• Collaborates well across time zones with admins, analysts, and other developers