Sales Support Specialist

Yen Creative; Semenyih; On-site; MYR 31,000 - 40,000; Full time

Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Overtime Pay

Job summary

Jora Malaysia is seeking an organised administrative coordinator to support sales and project activities in Malaysia. The role involves coordinating with customers, designers, and production teams to ensure smooth project flow and timely updates.

Applicants should have at least a Diploma or SPM, be fluent in Mandarin and English, and demonstrate strong communication and coordination capabilities. Proficiency in Microsoft Office is essential, along with a proactive, team-oriented attitude.

Qualifications

• Minimum education: SPM or Diploma.
• Must be able to communicate in Mandarin and English.
• Good communication and coordination skills.
• Proficient in Microsoft Office (Word, Excel).
• Responsible, detail-oriented, and able to work under pressure.
• Positive attitude and team player.

Responsibilities

• Coordinate with customers, designers, and production teams to ensure projects run smoothly.
• Handle administrative tasks, document filing, and project tracking.
• Follow up on customer inquiries and job progress.
• Assist in preparing sales reports and maintaining client records.
• Occasionally reply to urgent customer messages/calls after working hours when necessary.

Skills

Mandarin communication

English communication

Education

SPM or Diploma

Tools

MS Office (Word, Excel)

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Requirement

Job Responsibilities / 工作职责：

• Coordinate with customers, designers, and production teams to ensure projects run smoothly. 与客户、设计师及生产团队协调，确保项目顺利进行。
• Handle administrative tasks, document filing, and project tracking. 处理行政事务、文件归档及项目进度跟进。
• Follow up on customer inquiries and job progress. 跟进客户咨询与工作进展。
• Assist in preparing sales reports and maintaining client records. 协助制作销售报告并维护客户资料。
• Occasionally reply to urgent customer messages/calls after working hours when necessary. 必要时在下班后回复客户紧急信息或电话。

Responsibility

• Minimum SPM / Diploma qualification. 最低学历要求 SPM 或文凭。
• Must be able to communicate in Mandarin and English. 必须能以中文和英文沟通. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Good communication and coordination skills. 具备良好的沟通与协调能力。
• Proficient in Microsoft Office (Word, Excel). 熟悉 Microsoft Office（Word、Excel）。
• Responsible, detail-oriented, and able to work under pressure. 有责任感、细心，能在压力下工作。
• Positive attitude and team player. 积极正面，具团队合作精神。

Benefits

• Annual Leave
• EPF
• SOCSO
• EIS
• Overtime Pay