Sales Supervisor - Sarawak (Bintulu)

CelcomDigi; Bintulu; On-site; MYR 60,000 - 90,000; Full time

Job summary

CelcomDigi is seeking a seasoned Sales Manager to lead and mentor Sales Executives, drive channel distribution, and ensure brand consistency across all channels. The role requires strong leadership, data-driven decision making, and a willingness to travel to meet dealers and partners.

The ideal candidate has 3–4 years in sales/channel management within telecom or FMCG, with excellent negotiation and communication skills.

Qualifications

• Diploma or degree in Business, Marketing, or related field.
• SPM holders with strong relevant experience will also be considered.
• 3-4 years of experience in sales, channel management, or dealer operations, preferably in telecom or FMCG.
• Proven leadership skills with experience in managing and developing sales teams.
• Strong interpersonal, communication, and negotiation skills to engage dealers, channel partners, and internal stakeholders.
• Results-driven, highly motivated, and able to work independently in a fast-paced, target-oriented environment.
• Proficient in analyzing sales data, identifying trends, and formulating action plans.
• Willing to travel and work outdoors, including weekends and public holidays, as required.
• Possess own transport and a valid driving license.
• Tech-savvy with basic knowledge of sales systems, reporting tools, and telecom products/services.
• Fluent in Bahasa Malaysia; English or other dialects is an added advantage

Responsibilities

• Lead, coach, and mentor Sales Executives to optimize individual and team performance.
• Plan and implement strategic initiatives to expand and strengthen channel distribution.
• Design and execute quarterly tactical sales programs to achieve business targets and KPIs.
• Monitor dealer performance, ensuring adherence to company policies, standards, and branding guidelines.
• Track, analyze, and report competitor activities, providing insights and recommendations for improvement.
• Ensure strong and consistent brand presence across all sales channels and touchpoints.
• Provide first-line support for system or product-related issues faced by dealers and frontliners, ensuring timely resolution.

Skills

Leadership

Channel management

Negotiation

Sales analytics

Communication

Self-motivation

Education

Diploma or Degree in Business

SPM with relevant experience accepted

Tools

Sales systems

Reporting tools

Job description

Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Job Responsibilities

• Lead, coach, and mentor Sales Executives to optimize individual and team performance.
• Plan and implement strategic initiatives to expand and strengthen channel distribution.
• Design and execute quarterly tactical sales programs to achieve business targets and KPIs.
• Monitor dealer performance, ensuring adherence to company policies, standards, and branding guidelines.
• Track, analyze, and report competitor activities, providing insights and recommendations for improvement.
• Ensure strong and consistent brand presence across all sales channels and touchpoints.
• Provide first-line support for system or product-related issues faced by dealers and frontliners, ensuring timely resolution.

Job Requirements

• This position is offered on a 2-year fixed-term contract basis.
• Diploma or Degree in Business, Marketing, or a related field; SPM holders with strong relevant experience will also be considered.
• Minimum 3-4 years of experience in sales, channel management, or dealer operations, preferably in the telecommunications or FMCG industry.
• Proven leadership skills with experience in managing and developing sales teams.
• Strong interpersonal, communication, and negotiation skills to engage effectively with dealers, channel partners, and internal stakeholders.
• Results-driven, highly motivated, and able to work independently in a fast-paced, target-oriented environment.
• Proficient in analyzing sales data, identifying trends, and formulating action plans.
• Willing to travel and work outdoors, including weekends and public holidays, as required.
• Possess own transport and a valid driving license.
• Tech-savvy with basic knowledge of sales systems, reporting tools, and telecommunications products and services.
• Fluent in Bahasa Malaysia; proficiency in English or other local dialects is an added advantage

At CelcomDigi, we aspire to be Malaysia's leading telco-tech company — the nation's digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It's about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you'll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let's advance and inspire Malaysia together! #WeAreCelcomDigi

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.