Sales Ops Intern: Drive D2C Lifestyle Brands

Aonic; Subang Jaya; On-site; MYR 17,000 - 28,000; Part time

Job summary

Aonic in Subang Jaya, Malaysia is offering a Sales Operations Internship to support daily operations for our Lifestyle brands. You will handle customer chats, assist with aftersales, monitor inventory, and review listings across marketplaces while gaining exposure to distributor sales operations.

The role suits detail-oriented, proactive learners who communicate clearly, work well in a small team, and are available for at least 3 months. Mandarin is a bonus.

Qualifications

• Detail-oriented and vigilant for listing accuracy.
• Clear, professional customer communication.
• Reliable with recurring, process-driven tasks.
• Proactive and able to work independently after guidance.
• Strong communication and time management.
• Willing to learn in a fast-paced, small-team environment.
• Available for at least 3 months.

Responsibilities

• Handle recurring customer chat replies across ecommerce marketplaces (Shopee, Lazada, TikTok Shop), WhatsApp, Facebook, and Instagram, ensuring timely and accurate responses.
• Assist in resolving aftersales issues related to LiberNovo and Enabot products, coordinating with internal teams to close cases.
• Conduct regular inventory checks across platforms and flag any unusual discrepancies (stock mismatches, sudden drops, missing SKUs, etc.).
• Review product descriptions and titles across marketplaces, identifying outdated, inconsistent, or inaccurate listings for correction.
• Get first-hand exposure to how a distributor operates, from sales operations to broader commercial functions, working closely with a hands-on team.
• Contribute fresh ideas and take ownership of new approaches; the team is small, so there's real room to try things and shape how tasks get done.

Skills

Detail-oriented

Customer communication

Time management

Independent worker

Proactive learner

Team-friendly

Mandarin (bonus)

Job description

Aonic in Subang Jaya, Malaysia is offering a Sales Operations Internship to support daily operations for our Lifestyle brands. You will handle customer chats, assist with aftersales, monitor inventory, and review listings across marketplaces while gaining exposure to distributor sales operations.

The role suits detail-oriented, proactive learners who communicate clearly, work well in a small team, and are available for at least 3 months. Mandarin is a bonus.