Sales Operations Analyst — Hybrid, Data-Driven Forecasting

Intel Corporation; Penang; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

Intel Corporation in Malaysia (Penang) is seeking a Sales Operations Analyst to enable data-driven decisions, forecast and plan sales initiatives, and optimize revenue and supply across customers, sales teams, and manufacturing. The role emphasizes analytics, BI, and cross-functional collaboration in a hybrid work model.

You will design analytics for forecasting and budgeting, build data sets, and drive improvements in data quality and governance while supporting training on sales processes.

Qualifications

• Strong understanding of semiconductor wafer foundry operations, FPGA, and industry best practices.
• Familiarity with ERP systems commonly used in semiconductor manufacturing (e.g., SAP ECC or S/4 HANA).
• Hands-on experience in SAP Sales and Distribution - Order management or a Certification in SAP S/4 HANA (SD).
• Advanced working knowledge of Excel.

Responsibilities

• Manage the sales process and back-office, act as the communication conduit between the Customer, Sales, and the Factory to optimize revenue and supply.
• Manage order types/invoice points, JIRA requests, daily/weekly pegging/invoicing, expedite requests and change requests.
• Manage demand RTF/PRF activities with customer.
• Design and execute analytics to support sales operations, including forecasting, budgeting, and planning activities.
• Act as a communication conduit between customers, sales teams, business units, and Intel factories to optimize supply and revenue and achieve mutual business objectives.
• Build foundational data sets and deliver strategic insights to inform actionable decisions for sales strategies.
• Partner cross-functionally within and across sales teams to monitor and improve data quality, availability, and governance standards.
• Develop and implement business processes for multiple sales operations functions, such as customer supply chain management and compliance tracking.
• Review and synthesize sales data to identify root causes of issues and drive resolutions.
• Enhance internal business intelligence, data visualization, and reporting capabilities to support decision-making.
• Deliver training on sales processes and procedures to team members.

Skills

Data analysis

Excel proficiency

ERP familiarity

SAP SD experience

Education

SAP S/4HANA SD certification

Tools

SAP ECC

SAP S/4HANA (SD)

Excel

Job description

Intel Corporation in Malaysia (Penang) is seeking a Sales Operations Analyst to enable data-driven decisions, forecast and plan sales initiatives, and optimize revenue and supply across customers, sales teams, and manufacturing. The role emphasizes analytics, BI, and cross-functional collaboration in a hybrid work model.

You will design analytics for forecasting and budgeting, build data sets, and drive improvements in data quality and governance while supporting training on sales processes.