Sales Operations Analyst — Data-Driven Forecasting & Supply

Intel; George Town; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Intel in Malaysia, Penang, is seeking a Sales Operations Analyst to enable data-driven decision-making and optimize sales operations. You will help forecast, plan, and execute strategic sales initiatives while coordinating between customers, sales teams, business units, and manufacturing facilities.

The role offers hybrid work, exposure to BI tools, and opportunities to develop processes, dashboards, and governance for data quality and reporting.

Qualifications

• Strong understanding of semiconductor wafer foundry operations.
• Familiarity with ERP systems commonly used in semiconductor manufacturing (e.g., SAP ECC or S/4 HANA).
• Hands-on experience in SAP Sales and Distribution - Order management or a Certification in SAP S/4 HANA (SD).
• Advanced working knowledge of Excel.

Responsibilities

• Manage sales process and back-office, coordinating between customers, sales, and factory to optimize revenue and supply.
• Design and execute analytics to support sales operations, including forecasting, budgeting, and planning activities.
• Deliver training on sales processes and procedures to team members.
• Enhance internal business intelligence, data visualization, and reporting capabilities to support decision-making.
• Build foundational data sets and deliver strategic insights to inform sales decisions.
• Partner cross-functionally to monitor data quality, availability, and governance.
• Develop and implement processes for sales operations functions, such as customer supply chain management and compliance tracking.
• Review and synthesize sales data to identify root causes of issues and drive resolutions.
• Manage demand RTF/PRF activities with customer.
• Manage order types/invoice points, JIRA requests, daily/weekly pegging/invoicing; expedite/change requests.

Skills

Semiconductor wafer foundry operations

FPGA

Industry best practices

Tools

SAP ECC

SAP S/4 HANA (SD)

Excel

Job description

Intel in Malaysia, Penang, is seeking a Sales Operations Analyst to enable data-driven decision-making and optimize sales operations. You will help forecast, plan, and execute strategic sales initiatives while coordinating between customers, sales teams, business units, and manufacturing facilities.

The role offers hybrid work, exposure to BI tools, and opportunities to develop processes, dashboards, and governance for data quality and reporting.