Sales Officer

Selat Group; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Job summary

Selat Group Malaysia is seeking a Sales Officer to acquire new customers, promote loan products, and deliver excellent service while ensuring accurate documentation and timely follow-up on accounts.

You will build strong customer relationships, assist with loan applications, and support branch operations in a fast-paced environment. Fresh graduates are encouraged to apply, and strong communication is essential.

Qualifications

• Minimum SPM/ Diploma/ Degree in Business, Finance, or related field.
• Fresh graduates are encouraged to apply; relevant sales experience is an advantage.
• Good communication and interpersonal skills.
• Sales-driven, customer-oriented, and result-focused.
• Basic knowledge of financial products or lending practices is an added advantage.
• Computer literate with good data entry skills.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Source and acquire new customers through digital platforms, referrals, and other sales channels.
• Promote and recommend suitable loan packages, including tele-sales for new and existing customers.
• Assist customers with loan applications, agreement signing, and submission of required documents.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond promptly to customer enquiries and provide support on account-related matters.
• Perform data entry, documentation, and system updates accurately.
• Monitor customers’ repayment status and follow up on overdue accounts.
• Assist in basic credit assessment, verification of customer information, and reporting to superior.
• Ensure proper filing, record-keeping, and adherence to company procedures.
• Support branch operations, including general housekeeping and administrative tasks.
• Carry out ad hoc duties as assigned by superior.

Skills

Communication

Interpersonal

Sales-driven

Customer-oriented

Result-oriented

Data entry

Computer literacy

Teamwork

Education

SPM / Diploma / Degree in Business or Finance or related field

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Sales Officer is responsible for acquiring new customers, promoting loan products, and providing excellent customer service while ensuring accurate documentation and timely follow-up on accounts.

Key Responsibilities

• Source and acquire new customers through digital platforms, referrals, and other sales channels.
• Promote and recommend suitable loan packages, including tele-sales for new and existing customers.
• Assist customers with loan applications, agreement signing, and submission of required documents.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond promptly to customer enquiries and provide support on account-related matters.
• Perform data entry, documentation, and system updates accurately.
• Monitor customers’ repayment status and follow up on overdue accounts.
• Assist in basic credit assessment, verification of customer information, and reporting to superior.
• Ensure proper filing, record-keeping, and adherence to company procedures.
• Support branch operations, including general housekeeping and administrative tasks.
• Carry out ad hoc duties as assigned by superior.

Job Requirements

• Minimum SPM / Diploma / Degree in Business, Finance, or related field.
• Fresh graduates are encouraged to apply; relevant sales experience is an advantage.
• Good communication and interpersonal skills.
• Sales-driven, customer-oriented, and result-focused.
• Basic knowledge of financial products or lending practices is an added advantage.
• Computer literate with good data entry skills.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced environment.