Sales Customer Service

Selat Group; Subang Jaya; On-site; MYR 39,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking a Sales Officer to acquire new customers, promote loan products, and deliver excellent service with precise documentation and timely follow-up on accounts.

The role focuses on building strong customer relationships, handling inquiries, and supporting the loan application process, with fresh graduates encouraged to apply.

Qualifications

• SPM or Diploma in Business, Finance, or related field.
• Fresh graduates welcome; sales experience is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Source and acquire new customers through digital platforms, referrals, and other sales channels.
• Assist customers with loan applications, agreement signing, and submission of required documents.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond promptly to customer enquiries and provide support on account-related matters.
• Carry out ad hoc duties as assigned by superior.

Skills

Communication skills

Interpersonal skills

Sales drive

Education

SPM / Diploma in Business or Finance

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Sales Officer is responsible for acquiring new customers, promoting loan products, and providing excellent customer service while ensuring accurate documentation and timely follow-up on accounts.

Key Responsibilities

• Source and acquire new customers through digital platforms, referrals, and other sales channels.
• Assist customers with loan applications, agreement signing, and submission of required documents.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond promptly to customer enquiries and provide support on account-related matters.
• Carry out ad hoc duties as assigned by superior.

Job Requirements

• Minimum SPM / Diploma in Business, Finance, or related field.
• Fresh graduates are encouraged to apply; relevant sales experience is an advantage.
• Good communication and interpersonal skills.
• Sales-driven, customer‑oriented, and result‑focused.