Sales & Marketing Coordinator

Shangri-La Hotels (Malaysia) Berhad; George Town; On-site; MYR 33,000 - 56,000; Full time

Job summary

JEN Penang Georgetown by Shangri-La is seeking a Sales & Marketing Coordinator to join our team in George Town. You will support day‑to‑day sales and marketing coordination and help identify new business opportunities.

The role requires a strong team player with a can‑do attitude, fluent English and Malay, and solid interpersonal and written communication skills.

We strive to deliver warm hospitality in a vibrant environment within the Shangri-La Group.

Qualifications

• Experience in sales and marketing preferred.
• Fluent in English and Malay.
• Strong interpersonal and written communication skills.

Responsibilities

• Support department leaders with day-to-day sales & Marketing coordination.
• Identify new business opportunities through various channels.
• Assist in implementing sales & marketing activities and action plans.
• Follow-up on sales & marketing related tasks.
• Uphold sales and service standards in daily work.

Skills

Sales & Marketing

Communication

Team player

Can-do attitude

Interpersonal skills

Job description

Celebrate the joy of life at JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy business and leisure traveler, we are seeking resourceful individuals who are in touch with today's evolving environment.

Located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. The historic city centre – a UNESCO World Heritage Site – is just a short stroll away, past bustling alleyways and charming shophouses. Want to explore further? Direct access to free Central Area Transit shuttle buses, taxis, and trishaws makes getting around a breeze.

We are looking for a Sales & Marketing Coordinator to join our team.

As a Sales & Marketing Coordinator, we rely on you to:

• Support department leaders with day‑to‑day sales & Marketing coordination
• Support the identification of new business opportunities through various channels
• Assist in implementing sales & marketing activities and action plans outlined in the hotel’s sales and marketing plan
• Follow‑up on sales & marketing ‑related tasks
• Uphold sales and service standards in daily work

We are looking for someone who:

• Has a passion for Sales and Marketing
• Is a strong team player
• Thinks outside of the box whilst leading change in the hotel
• Communicates and writes with fluency in English/Malay (as well as the local language)
• Has relevant experience in a similar capacity previously
• Has strong interpersonal and communication skills

Celebrate the joy of life at JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy business and leisure traveler, we are seeking resourceful individuals who are in touch with today's evolving environment.

Located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. The historic city centre – a UNESCO World Heritage Site – is just a short stroll away, past bustling alleyways and charming shophouses. Want to explore further? Direct access to free Central Area Transit shuttle buses, taxis, and trishaws makes getting around a breeze.

We are looking for a Sales & Marketing Coordinator to join our team.

As a Sales & Marketing Coordinator, we rely on you to:

• Support department leaders with day‑to‑day sales & Marketing coordination
• Support the identification of new business opportunities through various channels
• Assist in implementing sales & marketing activities and action plans outlined in the hotel’s sales and marketing plan
• Follow‑up on sales & marketing ‑related tasks
• Uphold sales and service standards in daily work

We are looking for someone who:

• Has a passion for Sales and Marketing
• Is a strong team player
• Has a can-do attitude
• Thinks outside of the box whilst leading change in the hotel
• Communicates and writes with fluency in English/Malay (as well as the local language)
• Has relevant experience in a similar capacity previously
• Has strong interpersonal and communication skills

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

What can I earn as a Sales and Marketing Coordinator