Assistant/Manager Revenue

Shangri-La Hotels (Malaysia) Berhad; George Town; On-site; MYR 120,000 - 180,000; Full time

Job summary

JEN Penang Georgetown by Shangri-La seeks a Revenue Manager/Assistant Revenue Manager to maximize hotel revenue. You will drive pricing, inventory, and channel mix while aligning strategies with hotel teams across all segments.

We require at least 3 years of revenue management experience in hospitality, strong analytical and communication skills, and the ability to present effectively. This role is based at the George Town property with a focus on continuous revenue improvement.

Qualifications

• Relevant qualification in hospitality or related discipline in Revenue Management.
• Minimum 3 years of Revenue management experience in hospitality industry.
• Strong analysis and communication skills.
• Ability to work independently.
• Excellent presentation skills.

Responsibilities

• Drive market share and revenue through pricing, inventory controls and mix management.
• Develop pricing strategies across market segments and distribution channels.
• Manage inventory and pricing strategy on all distribution channels.
• Communicate revenue strategies to hotel teams to improve performance.
• Ensure compliance with Shangri-La Revenue Management standards.

Skills

Revenue management

Pricing strategy

Data analysis

Communication skills

Independence

Education

Hospitality/Revenue Management degree

Job description

JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy business and leisure traveler, we are seeking resourceful individuals who are in touch with today's evolving environment.

Located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. The historic city centre – a UNESCO World Heritage Site – is just a short stroll away, past bustling alleyways and charming shophouses. Want to explore further? Direct access to free Central Area Transit shuttle buses, taxis, and trishaws makes getting around a breeze.

We are looking for a REVENUE MANAGER/ASSISTANT REVENUE MANAGER to join our team, to be in charge of overall hotel revenue maximization.

As a Revenue Manager/Assistant, we rely on you to:

• Drive Market Share and revenue performance through proper pricing, inventory controls and mix management.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage inventory and pricing strategy on all distribution channels.
• Communicate revenue strategies and objectives to hotel teams on how to drive revenue and improve performance.
• Responsible for effective implementation and compliance with Shangri-La Revenue Management Optimization standards.

If you are ready, we are looking for:

1. Relevant qualification in hospitality or related discipline in Revenue Management
2. Minimum 3 years of Revenue management experience in hospitality industry
3. Strong analysis and communication skills
4. Ability to work independently
5. Excellent presentation skills

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.