Sales Manager

SEER S&R; Shah Alam; On-site; MYR 40,000 - 60,000; Full time

Job summary

SEER S&R in Shah Alam, Malaysia is seeking a motivated sales professional to develop and implement effective sales strategies. Responsibilities include identifying new opportunities, leading the sales team, and ensuring high levels of customer satisfaction through excellent service and support.

The ideal candidate will work closely with various departments to achieve business objectives and maintain accurate customer records. This role provides a great opportunity to make a significant impact in a fast-paced environment.

Responsibilities

• Develop and implement sales strategies and action plans to achieve business targets.
• Identify and pursue new business opportunities while strengthening relationships with existing customers.
• Lead, support, and motivate the Sales Team to achieve individual and team objectives.
• Monitor market trends, competitor activities, and customer requirements; provide timely reports and recommendations to management.
• Prepare and manage sales forecasts, budgets, and regular performance reports.
• Provide technical advice, product knowledge, and arrange trials or demonstrations as required.
• Maintain high levels of customer satisfaction by addressing enquiries, complaints, quotations, and credit matters promptly.
• Ensure accurate and updated customer records in SAP and oversee sales administration processes.
• Coordinate and participate in sales training, trade fairs, and promotional events.
• Collaborate with other departments to ensure smooth operations and customer service.
• Perform additional ad-hoc tasks as assigned by management from time to time.

Job description

• Develop and implement sales strategies and action plans to achieve business targets.
• Identify and pursue new business opportunities while strengthening relationships with existing customers.
• Lead, support, and motivate the Sales Team to achieve individual and team objectives.
• Monitor market trends, competitor activities, and customer requirements; provide timely reports and recommendations to management.
• Prepare and manage sales forecasts, budgets, and regular performance reports.
• Provide technical advice, product knowledge, and arrange trials or demonstrations as required.
• Maintain high levels of customer satisfaction by addressing enquiries, complaints, quotations, and credit matters promptly.
• Ensure accurate and updated customer records in SAP and oversee sales administration processes.
• Coordinate and participate in sales training, trade fairs, and promotional events.
• Collaborate with other departments to ensure smooth operations and customer service.
• Perform additional ad-hoc tasks as assigned by management from time to time.