Sales Manager

Mettler-Toledo International, Inc; Selangor; On-site; MYR 180,000 - 320,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Other allowances

Work with a good team

Job summary

METTLER TOLEDO is a global leader in precision instruments, serving laboratory, process analytics, industrial, and retailing applications with a vast sales and service network.

We are seeking a senior technical sales professional in Malaysia to drive key accounts and expand MT’s market presence. The role requires leadership, strategic sales acumen, and flexibility to travel to customer sites and events.

Qualifications

• Degree in Engineering fields.
• Minimum 10 years working experience in technical sales.
• Experience with supervision/leadership responsibilities.
• Self-starter with a proactive approach.
• Understanding of sales and distribution with intermediate project management skills.
• Willing to travel.
• Strong interpersonal skills and influencing ability.
• Valid driving license.
• Good proficiency in English.

Responsibilities

• Manage key accounts and ensure high customer satisfaction.
• Lead the sales team in qualifying databases and updating CRM.
• Maintain sales pipelines and achieve strong conversion rates.
• Identify potential customers and plan sales call schedules.
• Participate in sales visits to build customer relationships.
• Work with Marketing on campaign execution and lead management.
• Provide product and technical information to customers and act as a product advocate.
• Develop and manage project pipelines and regulatory communications.
• Represent MT products at field events and conferences.
• Train customer staff on technical aspects and MT solutions.
• Negotiate win‑win agreements with customers.
• Maintain records of customer communications in the CRM system.

Skills

Interpersonal skills

Influencing ability

English proficiency

Travel willingness

Project management

Sales experience

Education

Engineering degree

Tools

CRM software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

Sales and Marketing

• Managing team in Key account management and ensure high customer satisfaction.
• Manage the Sales team in qualifying database and updating CRM.
• Consistently updating sales pipelines and achieve sustainable good conversion rate.
• Establishing new accounts by identifying potential customers; planning and organizing sales call schedules.
• Participate in Sales visits to build customer relationship and be their preferred vendor.
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
• Work with Marketing team on execution of marketing campaigns, leads generation and management.

Technical Advisory and Product Advocate

• Provide and present product & technical information to potential and existing customers.
• Responsible for actively driving and managing project pipelines.
• Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products.
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.
• Interact with customers’ engineering teams to illustrate MT valued propositions.
• Responsible for representing the products to customers and at field events such as conferences, seminars, etc.
• Develop customer's staff by providing technical information and training.
• Conduct negotiation to secure a win-win agreement with customers.

Service Standards and Customer Relationship Management

• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services.
• Prepare cost estimates by studying blueprints, plans, and related customer documents.
• Gain customer acceptance by explaining or demonstrating cost reductions, meeting regulatory compliance standards and productivity improvements.
• Maintaining records of customer communication and sales activity in our CRM system.

What You Need to Succeed

Mandatory:

• Degree in any discipline in Engineering fields.
• Minimum 10 years working experience in a technical sales.
• Environment and has supervision experience.
• Self-starter with a proactive approach.
• Understanding of sales & distribution with intermediate project management skills.
• Willing to travel.
• Strong interpersonal skills and influencing ability.
• Valid driving license.
• Good proficiency in English language.

Preferred:

• Employee management experience and an empowering leadership style.
• Industrial knowledge of targeted segment; Chemical, Pharmaceutical, Food, Semiconductor and System Integrators.
• Firsthand understanding of technical equipment manufacturing and marketing initiatives.

Our Offer to You

• Fixed 1.5-month contractual bonus
• Medical Insurance, Dental and Other allowances
• Work with a good team

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.