Sales Manager

Courtyard by Marriott Kuala Lumpur South; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

Courtyard by Marriott Kuala Lumpur South is seeking a Sales Manager to drive room and events revenue in Greater Kuala Lumpur. You will identify new business opportunities, nurture accounts, and manage client relationships across corporate, leisure, and group segments.

Collaborating with revenue, marketing and operations, you will develop strategies, lead proposals and contracts, conduct client visits, and coordinate site inspections to showcase our facilities while maintaining brand standards

Qualifications

• Diploma or degree in Hospitality Management, Business, Marketing, or a related field.
• Strong skills in client relationship building, negotiation, and closing sales deals.
• Proficiency with sales and CRM tools, as well as standard office software.

Responsibilities

• Drive room and events revenue by identifying new business opportunities and nurturing existing accounts.
• Build strong relationships with corporate, leisure and group clients.
• Manage sales pipelines, prepare proposals and contracts, and conduct sales calls and client visits.
• Coordinate site inspections to showcase the hotel’s facilities and services.
• Collaborate with revenue, marketing and operations to develop sales strategies and promotional campaigns.
• Monitor market trends, competitor activity and performance metrics to meet or exceed targets.

Skills

Account management

Business development

Client relationships

Negotiation

Sales closure

Market analysis

CRM tools

MS Office

Presentation

English communication

Education

Hospitality/Business degree

Tools

CRM software

MS Office

Job description

Company Description

Courtyard by Marriott Kuala Lumpur South is a newly opened hotel located along Old Klang Road, part of the global Marriott Bonvoy portfolio. The property is designed to offer guests everything needed for a comfortable, productive stay, from contemporary accommodations to thoughtful amenities. As a Courtyard brand hotel, it focuses on practical convenience, intuitive service, and spaces that help guests relax and move forward with their journeys. Team members are encouraged to bring passion to their work, contributing to a welcoming environment and memorable guest experiences.

Role Description

The Sales Manager is a full-time, on-site role based in Greater Kuala Lumpur at Courtyard by Marriott Kuala Lumpur South. This role is responsible for driving room and event revenue by identifying new business opportunities, nurturing existing accounts, and building strong relationships with corporate, leisure, and group clients. Day-to-day responsibilities include managing sales pipelines, preparing proposals and contracts, conducting sales calls and client visits, and coordinating site inspections to showcase the hotel’s facilities and services. The Sales Manager collaborates closely with revenue, marketing, and operations teams to develop and execute sales strategies, support promotional campaigns, and ensure seamless delivery of guest and client commitments. The role also involves monitoring market trends, competitor activity, and performance metrics to meet or exceed sales targets while maintaining brand standards and a high level of customer satisfaction.

Qualifications

• Demonstrated experience in hotel or hospitality sales, including account management and business development.
• Strong skills in client relationship building, negotiation, and closing sales deals.
• Ability to analyze market trends, pricing, and demand patterns to support revenue growth.
• Proficiency with sales and CRM tools, as well as standard office software (e.g., MS Office).
• Excellent communication, presentation, and interpersonal skills in English; additional languages are an advantage.
• Proven organizational and time-management skills, with the ability to prioritize multiple accounts and deadlines.
• Experience coordinating with operations and events teams to deliver successful group and corporate bookings.
• Prior experience in the Greater Kuala Lumpur market or broader hospitality industry is preferred.
• Diploma or degree in Hospitality Management, Business, Marketing, or a related field is beneficial.
• Ability to work on-site, travel locally for client meetings, and adapt to a dynamic, guest-focused environment.