Sales Force Performance Specialist

Randstad Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Randstad Malaysia is seeking a Sales Operations & Analytics professional to architect performance frameworks for a nationwide sales force and translate insights into actionable strategies and KPIs. You will design daily WoW, reporting tools, and ensure accountability across regions and channels.

The role emphasizes creative problem-solving, stakeholder engagement, and advanced Excel proficiency to optimize sales processes and adoption of new initiatives.

Qualifications

• Bachelor's degree in Business, Economics, Analytics, or a related field with 3 to 6+ years of experience in sales operations, commercial analytics, or sales excellence.
• Strong analytical thinking with a proven track record of evaluating complex data, designing performance frameworks, and streamlining sales processes.
• A confident communicator capable of engaging and influencing stakeholders from sales teams to senior leadership.
• Demonstrated creativity in problem-solving, with bonus points for knowledge or experience in sales gamification techniques.
• Advanced in Excel.

Responsibilities

• Architect performance frameworks across a large, nationwide sales force to ensure consistent standards.
• Analyze performance drivers across individuals, regions, and channels to turn insights into actionable strategies, KPIs, and commission models that influence real field behavior.
• Design Sales Ways of Working (WoW): Implement innovative daily routines, operational tools, and reporting frameworks to continuously streamline how sales teams operate.
• Drive Stakeholder Accountability: Build strong partnerships with regional leaders and sales managers, leading insight-driven reviews that foster cross-functional accountability.
• Pioneer Creative Initiatives: Introduce innovative tools and fresh concepts, such as gamification, to boost adoption, reinvent daily sales routines, and maximize effectiveness.

Skills

Analytical thinking

Stakeholder communication

Problem solving creativity

Sales gamification knowledge

Advanced Excel

Education

Bachelor Degree

Tools

Excel

Job description

about the company

Our client is Malaysia's premier telecommunications network provider, serving millions nationwide, the organization operates a vast network ecosystem built on operational excellence and digital transformation.

about the job

• Drive Performance & Consistency: Architect performance frameworks across a large, nationwide sales force to ensure consistent standards.

• Translate Data into Field Action: Analyze performance drivers across individuals, regions, and channels to turn insights into actionable strategies, KPIs, and commission models that influence real field behavior.

• Design Sales Ways of Working (WoW): Implement innovative daily routines, operational tools, and reporting frameworks to continuously streamline how sales teams operate.

• Drive Stakeholder Accountability: Build strong partnerships with regional leaders and sales managers, leading insight-driven reviews that foster cross-functional accountability.

• Pioneer Creative Initiatives: Introduce innovative tools and fresh concepts, such as gamification, to boost adoption, reinvent daily sales routines, and maximize effectiveness.

skills and requirements

• Bachelor's degree in Business, Economics, Analytics, or a related field with 3 to 6+ years of experience in sales operations, commercial analytics, or sales excellence.

• Strong analytical thinking with a proven track record of evaluating complex data, designing performance frameworks, and streamlining sales processes.

• A confident communicator capable of engaging and influencing stakeholders from sales teams to senior leadership.

• Demonstrated creativity in problem-solving, with bonus points for knowledge or experience in sales gamification techniques.

• Advanced in Excel.

Shortlisted candidates will be contacted.

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree