Sales Engineer - Service

Carrier Global Corporation; Puchong; On-site; MYR 60,000 - 100,000; Full time

Job summary

Carrier Global Corporation is seeking a Service Sales Engineer in Malaysia to identify prospects, understand customer needs, and propose suitable products and services. The role involves business development, bid responses, and building long-term client relationships across defined territories.

The position emphasizes active engagement with prospects, participation in trade shows, and maintaining a detailed sales pipeline to win projects and support strategic growth.

Responsibilities

• Identifies prospects and establishes a professional relationship to understand the customer needs and suggest products and/or services that meet the customers needs.
• Participates in business development activities for prospects within defined customer segment to support the business strategy.
• Identifies bid opportunities, prepares bid responses, and negotiates with potential customers.
• Develops new customer contact leads for the sales business development team.
• Supports the management team representative on prospective target accounts or territories.
• Develops personal long-term customer relationships with prospective accounts to influence opportunities.
• Attends trade shows at times to increase the visibility of the organization and potentially influence prospects.
• Maintain and develop professional relationships with prospects with the purpose of understanding and meeting the customers’ needs within the bounds of contracted scope.
• Responsible for business development activities for prospects to support the business strategy defined by leadership.
• Develops bid opportunities, prepares bid responses, participates in negotiating with potential customers and maintains customer relationships to win projects.
• Identifies potential prospects to discuss their needs, and to explain how these needs could be met by specific products and services in order to create new client base and increase sales.
• Educates prospects and advises the product line, addressing resistance in order to develop business.
• Supports the management team representative on target accounts or territories. Maintains personal pipeline and customer log.
• Hunting for opportunities.

Job description

Key Responsibilities:

As a Service Sales Engineer, you\'ll be responsible for:

• Identifies prospects and establishes a professional relationship to understand the customer needs and suggest products and/or services that meet the customers needs.
• Participates in business development activities for prospects within defined customer segment to support the business strategy.
• Identifies bid opportunities, prepares bid responses, and negotiates with potential customers.
• Develops new customer contact leads for the sales business development team.
• Supports the management team representative on prospective target accounts or territories.
• Develops personal long-term customer relationships with prospective accounts to influence opportunities.
• Attends trade shows at times to increase the visibility of the organization and potentially influence prospects.
• Maintain and develop professional relationships with prospects with the purpose of understanding and meeting the customers\’ needs within the bounds of contracted scope.
• Responsible for business development activities for prospects to support the business strategy defined by leadership.
• Develops bid opportunities, prepares bid responses, participates in negotiating with potential customers and maintains customer relationships to win projects.
• Identifies potential prospects to discuss their needs, and to explain how these needs could be met by specific products and services in order to create new client base and increase sales.
• Educates prospects and advises the product line, addressing resistance in order to develop business.
• Supports the management team representative on target accounts or territories. Maintains personal pipeline and customer log.
• Hunting for opportunities.

Carrier is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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