Sales Consultant

*Sime Darby Berhad; Petaling Jaya; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Medical

Education support

Dental

Sports (e.g. Gym)

Parking

Health Screening

Annual Leave

Optical

Miscellan

Job summary

Sime Darby Berhad is looking for a car sales professional in Malaysia. You will engage customers, perform needs analysis, and present car options with benefits. You will coordinate test drives, handle negotiations, and prepare contracts to close deals.

Responsibilities include maintaining CRM records, coordinating deliveries, and providing information on car programmes and warranties to customers. Join a global trading and logistics leader with diverse automotive portfolios.

Qualifications

• Performs customer need analysis and presents the car with a clear customer connection.
• Negotiates price/conditions and handles trade-ins and promotions.
• Establishes and secures contacts with interested parties and coordinates test drives.

Responsibilities

• Plans and conducts acquisition activities in the market area.
• Approaches and consults customers by email/phone at events.
• Coordinates appointments and car deliveries with customers.
• Keeps customer data in CRM and updates records.

Skills

Customer consultation

CRM management

Negotiation

Test drives

Sales presentation

Car programme knowledge

Tools

CRM software

Job description

• Plans and conducts acquisition activities in the case of select target groups in the particular market area
• Approaches and consults professional customer/interested party (e.g. via e-mail, telephone, at events)
• Coordinates interested party and customer appointments and delivery dates
• Establishes and secures contacts with interested parties
• Provides information about improvements and expansions to the car prorammes to be offered and to the car presentation and providing recommendations to the sales manager
• Regularly checks the inventory and fair market prices and uses these to derive recommendations for the sales manager
• Makes sure customer data are stored in CRM system

Performs the need analysis

• Performs customer need analysis
• Systematically presents the car while creating a clear customer connection
• Gives statement of benefits based on the reasons for purchase
• Helps the customer to experience the car with all five senses
• Organizes the test drive with the need-based car

Prepares the offer of purchase and closes the deal

• Negotiates price/conditions (including FS-offers and trade-in and under consideration of current sales promotion measures)
• Offers follow-up
• Conducts commercial evaluation
• Establishes the acceptance price in coordination with the sales manager
• Advises customers and potential customers about insurance services and used car warranties
• Assumes responsibility for the cleanliness, flawlessness, and operational readiness of the cars
• Prepares the contract: Drafts the contract, defines the price / conditions under consideration of trade-in
• Finalizes sales / obtains order confirmation

Coordinates the car delivery/handover

• Initiates preparation of the car in the contractually stipulated delivery condition
• Creates necessary car and customer documents
• Arranges delivery in a customer-oriented manner
• Provides car information

Sime Darby Berhad is a global trading and logistics player. We partner with some of the worlds best brands to deliver quality products and services to our customers. Our core businesses operate in and serve the industrial, motors and logistics sectors as well as the healthcare, insurance, and retail segments. With a workforce of more than 20,000 employees, we are headquartered in Oasis Ara Damansara, Selangor, Malaysia with operations in 18 countries and territories across the Asia Pacific region. Sime Darby Berhad is listed on the main market of Bursa Malaysia Securities Berhad.

Sime Darby is setting the pace of change in sustainable futures. For you, this means challenges and opportunities to grow with us. We are committed to nurturing and growing our talents as their dedication and contributions are instrumental in driving our businesses.

Sime Darby Berhad is a global trading and logistics player. We partner with some of the worlds best brands to deliver quality products and services to our customers. Our core businesses operate in and serve the industrial, motors and logistics sectors as well as the healthcare, insurance, and retail segments. With a workforce of more than 20,000 employees, we are headquartered in Oasis Ara Damansara, Selangor, Malaysia with operations in 18 countries and territories across the Asia Pacific region. Sime Darby Berhad is listed on the main market of Bursa Malaysia Securities Berhad.

Sime Darby is setting the pace of change in sustainable futures. For you, this means challenges and opportunities to grow with us. We are committed to nurturing and growing our talents as their dedication and contributions are instrumental in driving our businesses.

• Medical
• Miscellaneous allowance
• Education support
• Dental
• Sports (e.g. Gym)
• Parking
• Health Screening
• Annual Leave
• Optical
• Miscellan